Bug 1270226

Summary: heat orchestration service provisioning error
Product: Red Hat CloudForms Management Engine Reporter: Aziza Karol <akarol>
Component: ProvisioningAssignee: Bill Wei <bilwei>
Status: CLOSED NOTABUG QA Contact: Dave Johnson <dajohnso>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.4.0CC: akarol, jhardy, obarenbo
Target Milestone: GA   
Target Release: 5.5.0   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2015-11-16 14:58:58 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Aziza Karol 2015-10-09 10:29:54 UTC
Created attachment 1081260 [details]
catalog item

Description of problem:


Version-Release number of selected component (if applicable):
5.4.3

How reproducible:
100%

Steps to Reproduce:
1.create a service dialog base on heat orchestration template

2.create a catalog item type of orchestration and use the above dialog and select provider openstack. see attached screenshot.
Entrypoint:Cloud/Orchestration/Provisioning/StateMachines/Provision/default

3.order the service

Actual results:
ERROR  <MiqException::MiqOrchestrationProvisionError>: <MiqException::ServiceNotAvailable>/var/www/miq/lib/openstack/openstack_handle/handle.rb:74:in `rescue in raw_connect'

Expected results:


Additional info:

Comment 3 Bill Wei 2015-10-12 19:01:38 UTC
From the log the program correctly caught and handled errors. There was an error trying to connect to the openstack provider. It could be either the provider was down at the testing moment or the provider did not have Orchestration service enabled. 

You should double check whether the provider has orchestration service enabled. Then try again when the provider is healthy. Or you can test this against another OpenStack provider.

We can close this BZ unless the problem was not caused by above mentioned reasons.