Bug 1278271

Summary:	User Portal reporting all DataCenter are down while creating a new VM from user portal
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Sarvesh Pandit <sapandit>
Component:	ovirt-engine	Assignee:	jniederm
Status:	CLOSED ERRATA	QA Contact:	Petr Matyáš <pmatyas>
Severity:	high	Docs Contact:
Priority:	high
Version:	3.5.4	CC:	gklein, jniederm, lsurette, mavital, rbalakri, Rhev-m-bugs, yeylon, ykaul
Target Milestone:	ovirt-3.6.2
Target Release:	3.6.2
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	Previously, a user couldn't create a virtual machine in the User Portal if they only had the InstanceCreator role permissions. It showed "Not available when no Data Center is up." in the New VM dialog even if there was a data center up. Now, the error message has been changed to a more meaningful "There is no Cluster on which you can create a VM. Please check Data Center status and Cluster permissions." Permission checking has been fixed so that InstanceCreator role permissions are sufficient to create a new virtual machine.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-03-09 21:14:11 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	Virt	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Sarvesh Pandit 2015-11-05 06:52:32 UTC

Description of problem:

Even though All Data Centers are up and running and we can create VM's from the Admin Portal but while creating VM from user portal, reporting "Not available when no Data Center is up."

Version-Release number of selected component (if applicable):
rhevm-3.5.4.2-1.3.el6ev.noarch
rhevm-userportal-3.5.4.2-1.3.el6ev.noarch
rhevm-webadmin-portal-3.5.4.2-1.3.el6ev.noarch

How reproducible:
NA

Steps to Reproduce:
NA

Actual results:
"Not available when no Data Center is up." Not able to create VM from User Portal

Expected results:
No error and able to create VM from user portal

Additional info:

Comment 2 Einav Cohen 2015-11-09 14:46:17 UTC

please note that in the user portal, Clusters/DCs are displayed based on user's permissions (maybe also quota - not sure). 

so even if the problem reported here is not a bug, but simply a case of missing proper permissions, I would still recommend rephrase the message in the dialog specifically within the user portal to be something like:
"Not available when no Data Center is up, or when permissions/quota is missing or misconfigured".

Comment 3 Petr Matyáš 2016-01-05 10:15:38 UTC

Verified on 3.6.2-3

Comment 6 errata-xmlrpc 2016-03-09 21:14:11 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHEA-2016-0376.html