Bug 1285895

Summary: Acer Aspire ES1-411 System Freeze
Product: [Fedora] Fedora Reporter: Steven Ellis <sellis>
Component: kernelAssignee: Kernel Maintainer List <kernel-maint>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 23CC: gansalmon, itamar, jonathan, kernel-maint, madhu.chinakonda, mchehab
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-09-12 23:40:46 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Steven Ellis 2015-11-26 22:09:08 UTC 
Description of problem:
System completely locks up requiring a hard reboot. No access via SSH or text console. No visible kernel dump

Version-Release number of selected component (if applicable):
Kernel - 4.2.6-300.fc23.x86_64

How reproducible:
1-2 times a day when system under reasonable load

Steps to Reproduce:
1. Login via Gnome 3
2. Load Chrome and Firefox
3. Regular browsing - System freeze with blank screen

Actual results:


Expected results:


Additional info:
Issues appear to have occurred with kernel 4.2.3-200.fc22 under Fedora 22
Comment 1 Steven Ellis 2015-11-26 22:10:09 UTC 
System hardware information

[root@AspireE14 ~]# lspci 
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Broadcom Corporation BCM43142 802.11b/g/n (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01)
03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)
Comment 2 Steven Ellis 2015-12-10 19:34:53 UTC 
No issues with older fedora 22 kernel
 - kernel-4.1.6-200.fc22.x86_64

Still have issues with newer 
 - kernel-4.2.6-301.fc23.x86_64
Comment 3 Steven Ellis 2016-09-12 23:40:46 UTC 
I no longer have this hardware due to a failure that resulted in an RMA and replacement.

Please re-open if you have the same hardware and can reproduce the problem