Bug 1285895 - Acer Aspire ES1-411 System Freeze
Summary: Acer Aspire ES1-411 System Freeze
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 23
Hardware: x86_64
OS: Linux
unspecified
unspecified
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2015-11-26 22:09 UTC by Steven Ellis
Modified: 2016-09-12 23:40 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-09-12 23:40:46 UTC
Type: Bug


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
FreeDesktop.org 88012 0 None None None Never
Launchpad 1509723 0 None None None Never
Linux Kernel 109051 0 None None None Never

Description Steven Ellis 2015-11-26 22:09:08 UTC
Description of problem:
System completely locks up requiring a hard reboot. No access via SSH or text console. No visible kernel dump

Version-Release number of selected component (if applicable):
Kernel - 4.2.6-300.fc23.x86_64

How reproducible:
1-2 times a day when system under reasonable load

Steps to Reproduce:
1. Login via Gnome 3
2. Load Chrome and Firefox
3. Regular browsing - System freeze with blank screen

Actual results:


Expected results:


Additional info:
Issues appear to have occurred with kernel 4.2.3-200.fc22 under Fedora 22

Comment 1 Steven Ellis 2015-11-26 22:10:09 UTC
System hardware information

[root@AspireE14 ~]# lspci 
00:00.0 Host bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series SoC Transaction Register (rev 0e)
00:02.0 VGA compatible controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display (rev 0e)
00:13.0 SATA controller: Intel Corporation Atom Processor E3800 Series SATA AHCI Controller (rev 0e)
00:14.0 USB controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series USB xHCI (rev 0e)
00:1a.0 Encryption controller: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Trusted Execution Engine (rev 0e)
00:1b.0 Audio device: Intel Corporation Atom Processor Z36xxx/Z37xxx Series High Definition Audio Controller (rev 0e)
00:1c.0 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 1 (rev 0e)
00:1c.2 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 3 (rev 0e)
00:1c.3 PCI bridge: Intel Corporation Atom Processor E3800 Series PCI Express Root Port 4 (rev 0e)
00:1f.0 ISA bridge: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Power Control Unit (rev 0e)
00:1f.3 SMBus: Intel Corporation Atom Processor E3800 Series SMBus Controller (rev 0e)
02:00.0 Network controller: Broadcom Corporation BCM43142 802.11b/g/n (rev 01)
03:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. Device 5287 (rev 01)
03:00.1 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 12)

Comment 2 Steven Ellis 2015-12-10 19:34:53 UTC
No issues with older fedora 22 kernel
 - kernel-4.1.6-200.fc22.x86_64

Still have issues with newer 
 - kernel-4.2.6-301.fc23.x86_64

Comment 3 Steven Ellis 2016-09-12 23:40:46 UTC
I no longer have this hardware due to a failure that resulted in an RMA and replacement.

Please re-open if you have the same hardware and can reproduce the problem


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