Bug 1287731

Summary:	VMware provider refresh fails with 'divided by 0'
Product:	Red Hat CloudForms Management Engine	Reporter:	Greg Blomquist <gblomqui>
Component:	Providers	Assignee:	Adam Grare <agrare>
Status:	CLOSED ERRATA	QA Contact:	Alex Newman <anewman>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.4.0	CC:	agrare, cpelland, gblomqui, jfrey, jhardy, jprause, mfeifer, nachandr, ncatling, obarenbo, psavage, simaishi
Target Milestone:	GA	Keywords:	ZStream
Target Release:	5.4.5
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	ems_refresh:vmware
Fixed In Version:	5.4.5.2	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:	1282851	Environment:
Last Closed:	2016-03-29 14:15:05 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	Bug
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1282851
Bug Blocks:

Comment 1 Greg Blomquist 2015-12-02 14:42:11 UTC

http://gitlab.cloudforms.lab.eng.rdu2.redhat.com/cloudforms/cfme/merge_requests/566

Comment 2 Adam Grare 2015-12-02 16:20:27 UTC

Root cause was having a VC >= 5.0 and VMs on hosts <= 4.1.  The numCoresPerSocket property was added in 5.0 [1] so the VC just set that value to 0 for any hosts older than 5.0.

[1] https://www.vmware.com/support/developer/converter-sdk/conv55_apireference/vim.vm.VirtualHardware.html

Comment 4 Alex Newman 2016-03-18 21:00:31 UTC

Verified w/ 5.1u3
Server Name 	EVM
Version 	5.4.5.2.20160315175001_800759c
User Name 	Administrator
User Role 	EvmRole-super_administrator
Browser 	Firefox
Browser Version 	38
Browser OS 	Linux

Comment 6 errata-xmlrpc 2016-03-29 14:15:05 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2016-0171.html