Bug 1299568

Summary:	Install ISO stops at INSTALLATION SUMMARY screen
Product:	Red Hat Quickstart Cloud Installer	Reporter:	Thom Carlin <tcarlin>
Component:	ISO Installer	Assignee:	John Matthews <jmatthew>
Status:	CLOSED CURRENTRELEASE	QA Contact:	James Olin Oden <joden>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	1.0	CC:	apagac, joden
Target Milestone:	ga	Keywords:	Triaged
Target Release:	1.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-08-26 17:54:24 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Thom Carlin 2016-01-18 16:19:24 UTC

Description of problem:

Seen several instances where installing an ISO stops at INSTALLATION SUMMARY screen

Version-Release number of selected component (if applicable):

RHCIOOO-7-RHEL-7-20160118.t.0

How reproducible:

Sporatic

Steps to Reproduce:
1. Install RHCI Triple O ISO
2.
3.

Actual results:

Hang at INSTALLATION SUMMARY screen.

Expected results:

Automatic continuation

Additional info:

Same hardware installs successfully.

Clicking "Begin Installation" button proceeded past this issue

Checking the sub-menus, no obvious issues other than Storage gave "reclaim space" message.

Comment 1 Antonin Pagac 2016-01-18 17:16:24 UTC

I have seen this behavior as well. In my case it seemed that the installation was waiting for the network to connect (wrong interface was enabled).

Comment 2 Antonin Pagac 2016-01-28 08:28:24 UTC

Hit this with both:
RHCI-6.0-RHEL-7-20160127.2-RHCI-x86_64-dvd1.iso
RHCIOOO-7-RHEL-7-20160127.0-RHCIOOO-x86_64-dvd1.iso

Comment 3 Antonin Pagac 2016-01-28 10:41:29 UTC

Works for RHCI-6.0-RHEL-7-20160127.t.0-RHCI-x86_64-dvd1.iso

Comment 4 Dave Johnson 2016-02-09 15:24:25 UTC

I hit an instance of this as well, its very intermittent

Comment 5 Thom Carlin 2016-02-09 15:25:01 UTC

Seen for TP2 RC9 also.  Investigating cause

Comment 6 Thom Carlin 2016-02-09 17:36:52 UTC

There are the firewalld errors reported in https://bugzilla.redhat.com/show_bug.cgi?id=1002195

Error resolving default NTPD servers for ntpdate: "No servers can be used, exiting"

Comment 7 Thom Carlin 2016-02-09 17:50:58 UTC

Looks like %pre ran to completion

Comment 8 Thom Carlin 2016-02-09 20:14:50 UTC

Occurred for both the RHCI and TripleO ISOs in TP2 RC9

Comment 9 Thom Carlin 2016-02-11 13:35:40 UTC

For TripleO, noticed Network & Host Name says "Connecting...", then "Not connected"

Went into Network & Host Name.  All network devices were OFF and host was "localhost.localdomain"

Manually enabled external NIC, eventually it connected and hostname was updated.

Comment 10 Thom Carlin 2016-02-16 12:28:05 UTC

Occurred twice in a row on Dells:
* First "You must specify a network source to continue the installation" but merely pressing Done and Begin Installation worked.
* Second System > Installation Destination had error "Kickstart insufficient".  Needed to select, then select Disk and go through partitioning, then Done and Begin Installation

Comment 11 Thom Carlin 2016-02-16 12:31:40 UTC

First system was RHCI ISO (TP2 RC9)

Second system was TripleO ISO (TP2 RC9) which immediately died with "An unknown error has occurred" at disk.py line 213 self.__disk.commit()
IOException: Partition(s) 2 on /dev/sda have been written, but we have been unable to inform the kernel of the change, probably because it/they are in use.  As a result, the old partition will remain in use.  You should reboot now before making further changes.

Comment 16 James Olin Oden 2016-08-26 17:54:24 UTC

Current Release is QCI-1.0-RHEL-7-20160825.t.0