Bug 1299568 - Install ISO stops at INSTALLATION SUMMARY screen
Summary: Install ISO stops at INSTALLATION SUMMARY screen
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Quickstart Cloud Installer
Classification: Red Hat
Component: ISO Installer
Version: 1.0
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ga
: 1.0
Assignee: John Matthews
QA Contact: James Olin Oden
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-01-18 16:19 UTC by Thom Carlin
Modified: 2016-08-26 17:54 UTC (History)
2 users (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-08-26 17:54:24 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1002195 0 unspecified CLOSED FATAL ERROR: No IPv4 and IPv6 firewall. during installer DVD boot 2021-02-22 00:41:40 UTC
Red Hat Product Errata RHEA-2016:1862 0 normal SHIPPED_LIVE Red Hat Quickstart Installer 1.0 2016-09-13 20:18:48 UTC

Internal Links: 1002195

Description Thom Carlin 2016-01-18 16:19:24 UTC
Description of problem:

Seen several instances where installing an ISO stops at INSTALLATION SUMMARY screen

Version-Release number of selected component (if applicable):

RHCIOOO-7-RHEL-7-20160118.t.0

How reproducible:

Sporatic

Steps to Reproduce:
1. Install RHCI Triple O ISO
2.
3.

Actual results:

Hang at INSTALLATION SUMMARY screen.

Expected results:

Automatic continuation

Additional info:

Same hardware installs successfully.

Clicking "Begin Installation" button proceeded past this issue

Checking the sub-menus, no obvious issues other than Storage gave "reclaim space" message.

Comment 1 Antonin Pagac 2016-01-18 17:16:24 UTC
I have seen this behavior as well. In my case it seemed that the installation was waiting for the network to connect (wrong interface was enabled).

Comment 2 Antonin Pagac 2016-01-28 08:28:24 UTC
Hit this with both:
RHCI-6.0-RHEL-7-20160127.2-RHCI-x86_64-dvd1.iso
RHCIOOO-7-RHEL-7-20160127.0-RHCIOOO-x86_64-dvd1.iso

Comment 3 Antonin Pagac 2016-01-28 10:41:29 UTC
Works for RHCI-6.0-RHEL-7-20160127.t.0-RHCI-x86_64-dvd1.iso

Comment 4 Dave Johnson 2016-02-09 15:24:25 UTC
I hit an instance of this as well, its very intermittent

Comment 5 Thom Carlin 2016-02-09 15:25:01 UTC
Seen for TP2 RC9 also.  Investigating cause

Comment 6 Thom Carlin 2016-02-09 17:36:52 UTC
There are the firewalld errors reported in https://bugzilla.redhat.com/show_bug.cgi?id=1002195

Error resolving default NTPD servers for ntpdate: "No servers can be used, exiting"

Comment 7 Thom Carlin 2016-02-09 17:50:58 UTC
Looks like %pre ran to completion

Comment 8 Thom Carlin 2016-02-09 20:14:50 UTC
Occurred for both the RHCI and TripleO ISOs in TP2 RC9

Comment 9 Thom Carlin 2016-02-11 13:35:40 UTC
For TripleO, noticed Network & Host Name says "Connecting...", then "Not connected"

Went into Network & Host Name.  All network devices were OFF and host was "localhost.localdomain"

Manually enabled external NIC, eventually it connected and hostname was updated.

Comment 10 Thom Carlin 2016-02-16 12:28:05 UTC
Occurred twice in a row on Dells:
* First "You must specify a network source to continue the installation" but merely pressing Done and Begin Installation worked.
* Second System > Installation Destination had error "Kickstart insufficient".  Needed to select, then select Disk and go through partitioning, then Done and Begin Installation

Comment 11 Thom Carlin 2016-02-16 12:31:40 UTC
First system was RHCI ISO (TP2 RC9)

Second system was TripleO ISO (TP2 RC9) which immediately died with "An unknown error has occurred" at disk.py line 213 self.__disk.commit()
IOException: Partition(s) 2 on /dev/sda have been written, but we have been unable to inform the kernel of the change, probably because it/they are in use.  As a result, the old partition will remain in use.  You should reboot now before making further changes.

Comment 16 James Olin Oden 2016-08-26 17:54:24 UTC
Current Release is QCI-1.0-RHEL-7-20160825.t.0


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