Bug 1301611

Summary: rhnreg_ks ISE + traceback
Product: [Community] Spacewalk Reporter: Lukáš Hellebrandt <lhellebr>
Component: ServerAssignee: Jan Dobes <jdobes>
Status: CLOSED CURRENTRELEASE QA Contact: Red Hat Satellite QA List <satqe-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 2.4CC: jdobes, tkasparek
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: spacewalk-schema-2.5.9-1 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-06-16 08:02:33 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1484117    
Attachments:
Description Flags
traceback none

Description Lukáš Hellebrandt 2016-01-25 14:06:44 UTC 
Description of problem:
When registering with rhnreg_ks on certain systems, rhnreg_ks outputs ISE and there is traceback in server's error_log.

Version-Release number of selected component (if applicable):
RHEL
Oracle
(Seems to be specific for Spacewalks on RHEL (both 6 and 7) with Oracle backend, I am not sure though).
Packages on testing machine:
spacewalk-backend-2.5.13-1
spacewalk-java-2.5.38-1

How reproducible:
Always when registering to the affected server

Steps to Reproduce:
1. Have a SW, synced and with AK as needed
2. On client, # rhnreg_ks --force --activationkey=<ak> --profilename=<name>

Actual results:

- Client:
rhn-plugin: Error communicating with server. The message was:
Internal Server Error

- Server:
Traceback in /var/log/httpd/error_log (attached)

Expected results:
System registers
Comment 1 Lukáš Hellebrandt 2016-01-25 14:07:34 UTC 
Created attachment 1118053 [details]
traceback
Comment 3 Tomas Lestach 2016-01-25 16:41:55 UTC 
Looking at the error message:
 'ORA-20236: (channel_subscribe_no_family) - Attempt to subscribe to a channel with no family'
what channel is your activation key associated with? How did you create the channel?
Comment 4 Lukáš Hellebrandt 2016-01-26 10:22:26 UTC 
It happens for both RHEL6 channel synced from dump and a custom channel.
Comment 5 Jan Dobes 2016-01-29 17:45:50 UTC 
fixed in spacewalk master:

b507db5d3c499201a65c6736a402a026b09239b2
Comment 6 Tomáš Kašpárek 2016-06-16 08:02:33 UTC 
Spacewalk 2.5 was released.
Comment 7 Eric Herget 2017-09-28 18:08:05 UTC 
This BZ closed some time during 2.5, 2.6 or 2.7.  Adding to 2.7 tracking bug.