Bug 1306843

Summary:	Log Viewer: /var/log/messages in log viewer was empty, but system's local messages file had data
Product:	Red Hat Quickstart Cloud Installer	Reporter:	Matt Reid <mreid>
Component:	WebUI	Assignee:	dgao
Status:	CLOSED ERRATA	QA Contact:	Tasos Papaioannou <tpapaioa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	1.0	CC:	jmatthew, tpapaioa
Target Milestone:	ga	Keywords:	Triaged
Target Release:	1.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-09-13 16:26:33 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Matt Reid 2016-02-11 21:17:28 UTC

Description of problem:
User tried to view /var/log/messages in the log viewer, and was always simply told that data would appear soon. Checking the local /var/log/messages file, there was output in it, but that apparently wasn't making it over to the deployment's folder of logs, as /var/log/messages there was 0 bytes, so nothing ever was displayed in the web UI for that log. Others were working fine.

Version-Release number of selected component (if applicable):
Seen in the hackathon environment

Comment 1 dgao 2016-06-28 19:25:06 UTC

Fix in development env:

https://github.com/fusor/fusor-installer/pull/68

Fix in production env:

https://github.com/fusor/fusor-installer/pull/73

Comment 2 John Matthews 2016-07-05 17:36:37 UTC

QCI-1.2-RHEL-7-20160705.t.1

Comment 3 Tasos Papaioannou 2016-07-20 20:04:37 UTC

Verified on QCI-1.2-RHEL-7-20160718.t.0.

Comment 9 errata-xmlrpc 2016-09-13 16:26:33 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2016:1862