Bug 1320573

Summary: GUI getting freezed when Terminal is opened
Product: Red Hat Enterprise Linux 7 Reporter: jigar <jraising>
Component: gnome-shellAssignee: Florian Müllner <fmuellner>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: medium Docs Contact:
Priority: medium    
Version: 7.2CC: cpippin, cww, dkochuka, fmuellner, jan.public, jkoten, jraising, misterbonnie, mzheng, riehecky, vanhoof, yhuang, yzheng
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
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Clone Of: Environment:
Last Closed: 2020-08-27 15:42:11 UTC Type: Bug
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Bug Depends On:    
Bug Blocks: 1203710, 1393395, 1420851    

Description jigar 2016-03-23 14:14:40 UTC 
Description of problem: GUI getting freezed when terminal is opened. It seems  gnome-session is getting freezed and following error messages are observed in the logs :

Feb 22 14:32:26 rh04 fprintd: ** (fprintd:12533): WARNING **: fprint init failed with error -99
Feb 22 14:32:42 rh04 gnome-session: Gjs-Message: JS LOG: pushModal: invocation of begin_modal failed	

How reproducible: Sometimes


Steps to Reproduce:
It happens sometimes when trying to access the application and GUI suddenly freezes. Reproducible only at customer's end. It does not reproduce for some days after reboot.

Actual results: GUI getting freezed when trying to open applications.

Expected results: GUI shouldn't freeze.
Comment 2 Ray Strode [halfline] 2016-03-23 17:25:37 UTC 
does it eventually unfreeze?  what programs are they running? does journal show any kernel oopses?
Comment 3 jigar 2016-03-30 12:15:44 UTC 
Yes, it eventually unfreezes and currently but after a few days it again happens. Also, on a reboot, it unfreezes but a reboot cannot be used as a workaround by customer. This happens while they are trying to open Terminal and other applications.
Comment 4 jigar 2016-03-30 12:16:41 UTC 
I am attaching the sosreport for the information on running processes and configuration of the system.
Comment 16 Pat Riehecky 2019-01-08 20:04:17 UTC 
I'm seeing this same behavior in 7.6 (gnome-shell does not become responsive again after waiting 1h).

I don't have a good reproducer...
Comment 20 Tomas Popela 2020-08-27 14:42:49 UTC 
Closing the bug as the attached customer case is closed.