Bug 1321282
| Summary: | SSA failed with " access denied by server while mounting <share>" | ||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | Chen <cchen> | ||||
| Component: | SmartState Analysis | Assignee: | Hui Song <hsong> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Ilanit Stein <istein> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 5.5.0 | CC: | clasohm, dajohnso, dtrieu, hsong, jhardy, jocarter, mfeifer, obarenbo, roliveri, simaishi | ||||
| Target Milestone: | GA | Keywords: | Reopened | ||||
| Target Release: | 5.6.0 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | rhev:smartstate | ||||||
| Fixed In Version: | 5.6.0.1 | Doc Type: | Bug Fix | ||||
| Doc Text: |
Cause: some of the parent disks are being opened while we're root -
Consequence: SSA failed with " access denied by server while mounting <share>"
Fix:
Result:
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Story Points: | --- | ||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2016-06-29 15:44:54 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Tested on: cfme: 5.6.0.10-rc2.1.20160607103248_d06c141 rhevm 3.6 : 3.6.6.2-0.1.el6 Added a VM to rhevm with NFS cow disk. installed rhel 7.2 on it. added a snapshot to the VM. Performed SSA - worked fine. Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348 |
Created attachment 1140273 [details] evm.log with debug on while SSA is performed Description of problem: SSA failed with " access denied by server while mounting <share>" Version-Release number of selected component (if applicable): CFME 5.5.2 RHEV 3.5 How reproducible: 90% in customer's environment Steps to Reproduce: 1. 2. 3. Actual results: [----] I, [2016-03-23T19:06:39.639138 #48532:adb998] INFO -- : MIQ(MiqNfsSession-mount_share) Connecting to host: [isifiles3], share: [/rhev35] using mount point: [/mnt/2ccb5d36-33ee-4293-af7f-cd7035c18a81/isifiles3:_rhev35]... [----] E, [2016-03-23T19:06:39.714559 #48532:adb998] ERROR -- : MIQ(MiqNfsSession-connect) Connecting to host: [isifiles3], share: [/rhev35] encountered error: [RuntimeError] [mount.nfs: access denied by server while mounting isifiles3:/rhev35 Expected results: SSA should be successful Additional info: