Bug 1321282

Summary: SSA failed with " access denied by server while mounting <share>"
Product: Red Hat CloudForms Management Engine Reporter: Chen <cchen>
Component: SmartState AnalysisAssignee: Hui Song <hsong>
Status: CLOSED ERRATA QA Contact: Ilanit Stein <istein>
Severity: high Docs Contact:
Priority: high    
Version: 5.5.0CC: clasohm, dajohnso, dtrieu, hsong, jhardy, jocarter, mfeifer, obarenbo, roliveri, simaishi
Target Milestone: GAKeywords: Reopened
Target Release: 5.6.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: rhev:smartstate
Fixed In Version: 5.6.0.1 Doc Type: Bug Fix
Doc Text:
Cause: some of the parent disks are being opened while we're root - Consequence: SSA failed with " access denied by server while mounting <share>" Fix: Result:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-06-29 15:44:54 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
evm.log with debug on while SSA is performed none

Description Chen 2016-03-25 07:39:23 UTC
Created attachment 1140273 [details]
evm.log with debug on while SSA is performed

Description of problem:

SSA failed with " access denied by server while mounting <share>"

Version-Release number of selected component (if applicable):

CFME 5.5.2
RHEV 3.5

How reproducible:

90% in customer's environment

Steps to Reproduce:
1.
2.
3.

Actual results:

[----] I, [2016-03-23T19:06:39.639138 #48532:adb998]  INFO -- : MIQ(MiqNfsSession-mount_share) Connecting to host: [isifiles3], share: [/rhev35] using mount point: [/mnt/2ccb5d36-33ee-4293-af7f-cd7035c18a81/isifiles3:_rhev35]...
[----] E, [2016-03-23T19:06:39.714559 #48532:adb998] ERROR -- : MIQ(MiqNfsSession-connect) Connecting to host: [isifiles3], share: [/rhev35] encountered error: [RuntimeError] [mount.nfs: access denied by server while mounting isifiles3:/rhev35


Expected results:

SSA should be successful

Additional info:

Comment 27 Ilanit Stein 2016-06-13 21:44:15 UTC
Tested on: 
cfme: 5.6.0.10-rc2.1.20160607103248_d06c141
rhevm 3.6 : 3.6.6.2-0.1.el6

Added a VM to rhevm with NFS cow disk.
installed rhel 7.2 on it.
added a snapshot to the VM.

Performed SSA - worked fine.

Comment 29 errata-xmlrpc 2016-06-29 15:44:54 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348