Bug 1321282 - SSA failed with " access denied by server while mounting <share>"
Summary: SSA failed with " access denied by server while mounting <share>"
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: SmartState Analysis
Version: 5.5.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: GA
: 5.6.0
Assignee: Hui Song
QA Contact: Ilanit Stein
URL:
Whiteboard: rhev:smartstate
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2016-03-25 07:39 UTC by Chen
Modified: 2019-10-10 11:40 UTC (History)
10 users (show)

Fixed In Version: 5.6.0.1
Doc Type: Bug Fix
Doc Text:
Cause: some of the parent disks are being opened while we're root - Consequence: SSA failed with " access denied by server while mounting <share>" Fix: Result:
Clone Of:
Environment:
Last Closed: 2016-06-29 15:44:54 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
evm.log with debug on while SSA is performed (5.51 MB, text/plain)
2016-03-25 07:39 UTC, Chen
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:1348 0 normal SHIPPED_LIVE CFME 5.6.0 bug fixes and enhancement update 2016-06-29 18:50:04 UTC

Description Chen 2016-03-25 07:39:23 UTC
Created attachment 1140273 [details]
evm.log with debug on while SSA is performed

Description of problem:

SSA failed with " access denied by server while mounting <share>"

Version-Release number of selected component (if applicable):

CFME 5.5.2
RHEV 3.5

How reproducible:

90% in customer's environment

Steps to Reproduce:
1.
2.
3.

Actual results:

[----] I, [2016-03-23T19:06:39.639138 #48532:adb998]  INFO -- : MIQ(MiqNfsSession-mount_share) Connecting to host: [isifiles3], share: [/rhev35] using mount point: [/mnt/2ccb5d36-33ee-4293-af7f-cd7035c18a81/isifiles3:_rhev35]...
[----] E, [2016-03-23T19:06:39.714559 #48532:adb998] ERROR -- : MIQ(MiqNfsSession-connect) Connecting to host: [isifiles3], share: [/rhev35] encountered error: [RuntimeError] [mount.nfs: access denied by server while mounting isifiles3:/rhev35


Expected results:

SSA should be successful

Additional info:

Comment 27 Ilanit Stein 2016-06-13 21:44:15 UTC
Tested on: 
cfme: 5.6.0.10-rc2.1.20160607103248_d06c141
rhevm 3.6 : 3.6.6.2-0.1.el6

Added a VM to rhevm with NFS cow disk.
installed rhel 7.2 on it.
added a snapshot to the VM.

Performed SSA - worked fine.

Comment 29 errata-xmlrpc 2016-06-29 15:44:54 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348


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