Bug 1321282 – SSA failed with " access denied by server while mounting <share>"

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Bug 1321282 - SSA failed with " access denied by server while mounting <share>"

Summary:	SSA failed with " access denied by server while mounting <share>"

Status:	CLOSED ERRATA

Aliases:	None

Product:	Red Hat CloudForms Management Engine
Classification:	Red Hat
Component:	SmartState Analysis (Show other bugs)
Sub Component:
Version:	5.5.0
Hardware:	Unspecified Unspecified

Priority	high Severity high
Target Milestone:	GA
Target Release:	5.6.0
Assigned To:	Hui Song
QA Contact:	Ilanit Stein
Docs Contact:

URL:
Whiteboard:	rhev:smartstate
Keywords:	Reopened

Depends On:
Blocks:
	Show dependency tree / graph

Reported:	2016-03-25 03:39 EDT by Chen
Modified:	2017-03-14 05:46 EDT (History)
CC List:	10 users (show)

See Also:
Fixed In Version:	5.6.0.1
Doc Type:	Bug Fix
Doc Text:	Cause: some of the parent disks are being opened while we're root - Consequence: SSA failed with " access denied by server while mounting <share>" Fix: Result:
Story Points:	---
Clone Of:
Environment:
Last Closed:	2016-06-29 11:44:54 EDT
Type:	Bug
Regression:	---
Mount Type:	---
Documentation:	---
CRM:
Verified Versions:
Category:	---
oVirt Team:	---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---

Attachments	(Terms of Use)
evm.log with debug on while SSA is performed (5.51 MB, text/plain) 2016-03-25 03:39 EDT, Chen	no flags	Details
Add an attachment (proposed patch, testcase, etc.)

External Trackers
Tracker	ID	Priority	Status	Summary	Last Updated
Red Hat Product Errata	RHBA-2016:1348	normal	SHIPPED_LIVE	CFME 5.6.0 bug fixes and enhancement update	2016-06-29 14:50:04 EDT

Groups: None (edit)

Description Chen 2016-03-25 03:39:23 EDT

Created attachment 1140273 [details]
evm.log with debug on while SSA is performed

Description of problem:

SSA failed with " access denied by server while mounting <share>"

Version-Release number of selected component (if applicable):

CFME 5.5.2
RHEV 3.5

How reproducible:

90% in customer's environment

Steps to Reproduce:
1.
2.
3.

Actual results:

[----] I, [2016-03-23T19:06:39.639138 #48532:adb998]  INFO -- : MIQ(MiqNfsSession-mount_share) Connecting to host: [isifiles3], share: [/rhev35] using mount point: [/mnt/2ccb5d36-33ee-4293-af7f-cd7035c18a81/isifiles3:_rhev35]...
[----] E, [2016-03-23T19:06:39.714559 #48532:adb998] ERROR -- : MIQ(MiqNfsSession-connect) Connecting to host: [isifiles3], share: [/rhev35] encountered error: [RuntimeError] [mount.nfs: access denied by server while mounting isifiles3:/rhev35


Expected results:

SSA should be successful

Additional info:

Comment 27 Ilanit Stein 2016-06-13 17:44:15 EDT

Tested on: 
cfme: 5.6.0.10-rc2.1.20160607103248_d06c141
rhevm 3.6 : 3.6.6.2-0.1.el6

Added a VM to rhevm with NFS cow disk.
installed rhel 7.2 on it.
added a snapshot to the VM.

Performed SSA - worked fine.

Comment 29 errata-xmlrpc 2016-06-29 11:44:54 EDT

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348

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