Bug 1322002

Summary:	Events from vSphere stop working shortly after an appliance reboot (20-30 minute)
Product:	Red Hat CloudForms Management Engine	Reporter:	John Prause <jprause>
Component:	Providers	Assignee:	Adam Grare <agrare>
Status:	CLOSED ERRATA	QA Contact:	Nandini Chandra <nachandr>
Severity:	high	Docs Contact:
Priority:	high
Version:	5.4.0	CC:	agrare, dajohnso, gblomqui, jdeubel, jfrey, jhardy, jprause, mfeifer, nachandr, obarenbo
Target Milestone:	GA	Keywords:	ZStream
Target Release:	5.5.4
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	event
Fixed In Version:	5.5.4.0	Doc Type:	Bug Fix
Doc Text:	Previously, VMware power events and provisioning performed directly in vCenter stopped being received by the CloudForms appliance shortly after an appliance reboot (20-30 minutes). This occurred because using HTTP timeout with the WaitForUpdates call on a vSphere provider caused calls to hang eventually. VMware added the new WaitForUpdatesEx method to vSphere 4.1 to address this issue, which has been updated in this version of CloudForms. The maxWait option in WaitForUpdatesEx controls how long to block in WaitForUpdatesEx without timing out the connection.	Story Points:	---
Clone Of:	1316282	Environment:
Last Closed:	2016-05-31 13:41:48 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Bug Depends On:	1316282, 1322004
Bug Blocks:

Comment 2 CFME Bot 2016-04-25 16:56:04 UTC

New commit detected on cfme/5.5.z:
https://code.engineering.redhat.com/gerrit/gitweb?p=cfme.git;a=commitdiff;h=b4da1f3b3a5330b1cc8d53e20e966b8958e27313

commit b4da1f3b3a5330b1cc8d53e20e966b8958e27313
Merge: ae9ba6f 90d3c18
Author:     Greg Blomquist <gblomqui>
AuthorDate: Mon Apr 25 11:10:42 2016 -0400
Commit:     Greg Blomquist <gblomqui>
CommitDate: Mon Apr 25 11:10:42 2016 -0400

    Merge branch 'bz_1322002_5.5.z_vsphere_events' into '5.5.z'
    
    Bz 1322002 5.5.z vsphere events
    
    Move to a non-deprecated method to get VMware events.
    
    https://bugzilla.redhat.com/show_bug.cgi?id=1322002
    
    See merge request !873

 .../vmware/infra_manager/event_catcher/runner.rb   |  3 ++-
 config/vmdb.tmpl.yml                               |  1 +
 gems/pending/VMwareWebService/DMiqVim.rb           |  3 ++-
 gems/pending/VMwareWebService/MiqVimCoreUpdater.rb | 11 +++++++----
 .../pending/VMwareWebService/MiqVimEventMonitor.rb |  7 +++++--
 gems/pending/VMwareWebService/MiqVimUpdate.rb      |  6 ++++--
 gems/pending/VMwareWebService/VimService.rb        | 23 ++++++++++++++++++++++
 7 files changed, 44 insertions(+), 10 deletions(-)

Comment 4 Nandini Chandra 2016-05-05 21:58:03 UTC

I haven't been able to reproduce this issue.

Marking this as VERIFIED since GSS has confirmed that the fix resolved the issue.

Verified that the code is present.

Comment 6 errata-xmlrpc 2016-05-31 13:41:48 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1101