Bug 1316282 - Events from vSphere stop working shortly after an appliance reboot (20-30 minute)
Summary: Events from vSphere stop working shortly after an appliance reboot (20-30 min...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat CloudForms Management Engine
Classification: Red Hat
Component: Providers
Version: 5.4.0
Hardware: Unspecified
OS: Unspecified
high
high
Target Milestone: GA
: 5.6.0
Assignee: Adam Grare
QA Contact: Nandini Chandra
URL:
Whiteboard: event
Depends On:
Blocks: 1322002 1322004
TreeView+ depends on / blocked
 
Reported: 2016-03-09 21:29 UTC by Jared Deubel
Modified: 2019-10-10 11:30 UTC (History)
9 users (show)

Fixed In Version: 5.6.0.1
Doc Type: Bug Fix
Doc Text:
Previously, using HTTP timeout with the WaitForUpdates method caused calls to VMware vSphere to hang. Consequently, vSphere events stopped working 20-30 minutes after an appliance reboot. VMware vSphere 4.1 added the WaitForUpdatesEx method to address the issue of WaitForUpdates blocking processes for a long time. This CloudForms release contains WaitForUpdatesEx, which can be used with the maxWait property to configure blocking limits for WaitForUpdatesEx without needing to time out the connection.
Clone Of:
: 1322002 1322004 (view as bug list)
Environment:
Last Closed: 2016-06-29 15:41:10 UTC
Category: ---
Cloudforms Team: ---
Target Upstream Version:
Embargoed:

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Links
System ID Private Priority Status Summary Last Updated
Red Hat Product Errata RHBA-2016:1348 0 normal SHIPPED_LIVE CFME 5.6.0 bug fixes and enhancement update 2016-06-29 18:50:04 UTC

Description Jared Deubel 2016-03-09 21:29:52 UTC 
Description of problem:

We are encountering an issue on CF 3.2 with catching events from VMware for provisioning performed outside CF directly in vCenter, and for power events.  

* vCenter 5.5 appliance on laptop.  Initially VmDeploy events are received for start and finish:

After the events stop we are still seeing property changes come in and the worker still running. 

Ongoing issue that is causing provisioning failures and Administration issues.

Version-Release number of selected component (if applicable):
5.4

How reproducible:
100%
Comment 12 Nandini Chandra 2016-04-29 03:58:14 UTC 
I haven't been able to reproduce this issue.

Marking this as VERIFIED since GSS has confirmed that the fix resolved the issue.
Comment 15 errata-xmlrpc 2016-06-29 15:41:10 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2016:1348
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