Bug 1322416
| Summary: | Error logging into self_service UI | ||||||
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| Product: | Red Hat CloudForms Management Engine | Reporter: | bascar | ||||
| Component: | Appliance | Assignee: | Oleg Barenboim <obarenbo> | ||||
| Status: | CLOSED ERRATA | QA Contact: | Shveta <sshveta> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 5.6.0 | CC: | abellott, cpelland, dclarizi, hkataria, jhardy, jocarter, mdahlgre, mpovolny, obarenbo | ||||
| Target Milestone: | GA | ||||||
| Target Release: | 5.6.0 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | ssui | ||||||
| Fixed In Version: | 5.6.0.1 | Doc Type: | Bug Fix | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2016-06-29 15:46:06 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Right, same issue with 3 providers already added on it. To recover, the following worked for me. systemctl restart rh-postgresql94-postgresql.service systemctl restart evmserverd.service And now after running them, it seems I can login to the ssui So you can certainly login on a fresh install that has not been running, but at some point, the connection pool is exhausted and logins to the ssui (which are via rest calls) fail to work and completely cripple the appliance... still chasing. Please note, that even after doing the postgres and evmserverd restarts it behaves the exact same. Also even after a reboot of the appliance and watching the evm logs until everything is up. If immediately you log into ops UI, that is fine. You can put in bad passwords and it won't accept, correct passwords and you can login. On my test appliance however, as soon as you try and log into the SSUI and you get the errors back on the Javascript console, at that point no logins from any UI are then possible. Verified in 5.6.0.1-beta2.20160413141124_e25ac0e Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2016:1348 |
Created attachment 1141747 [details] javascript error log Description of problem: On a new beta 1 appliance, when attempting to log into the self_service UI the progress bar goes to around 95% and then stops. Errors are caught in the browser javascript console which throws back a 500 internal service error. Version-Release number of selected component (if applicable): 5.6.0.0-Beta 1 How reproducible: Every time and multiple reproducers. Steps to Reproduce: 1. Log into self_service UI 2. 3. Actual results: Not able to log in Expected results: Able to log in Additional info: Will attach logs from appliance and javascript error log.