Bug 1330036
| Summary: | Initial-setup : A message "Error during registration" when system is registered successfully but auto-attach failed due to installed products not being covered by a single service-level | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Shwetha Kallesh <skallesh> | ||||||||
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> | ||||||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||||||
| Severity: | low | Docs Contact: | |||||||||
| Priority: | low | ||||||||||
| Version: | 7.3 | CC: | jhnidek, khowell, redakkan, vrjain | ||||||||
| Target Milestone: | rc | Keywords: | Triaged | ||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | subscription-manager-1.20.2-1 | Doc Type: | No Doc Update | ||||||||
| Doc Text: |
undefined
|
Story Points: | --- | ||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2018-04-10 09:47:31 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Embargoed: | |||||||||||
| Attachments: |
|
||||||||||
Created attachment 1150399 [details]
Error on RHSM spoke
Created attachment 1350354 [details]
See the message "System is successfully registered"
Verified!
[root@dhcp35-121 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.2.0-1
subscription management rules: 5.26
subscription-manager: 1.20.5-1.el7
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:0681 |
Created attachment 1150398 [details] Registration with subscription manager is done message Description of problem: Initial-setup : A message "Error during registration" when system is registered successfully but auto-attach failed due to installed products not being covered by a single service-level Version-Release number of selected component (if applicable): [root@dhcp35-180 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.0.10-1 subscription management rules: 5.20 subscription-manager: 1.17.5-1.git.0.9f499d8.el7 python-rhsm: 1.17.1-1.git.1.323232f.el7 How reproducible: Steps to Reproduce: Have multiple installed product certs that are not covered by a single service-level 1.[root@dhcp35-180 ~]# systemctl enable initial-setup-graphical.service Created symlink from /etc/systemd/system/graphical.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service. 2.[root@dhcp35-180 ~]# reboot 3.Click on "register to rhsm" on inital-setup panel 4. Enter the server details --> next ---> enter the credentials ---> do not select "manually attach subscriptions after registering" checkbox---> Click on register --->A message saying "No service level will cover all the installed products should be displayed", now click on done button Actual results: message under RHSM spoke says "Error during registration" , though system was registered successfully Expected results: Message should be something similar to "System is registered successfully but none of the installed products are covered" Additional info: