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Initial-setup : A message "Error during registration" when system is registered successfully but auto-attach failed due to installed products not being covered by a single service-level
DescriptionShwetha Kallesh
2016-04-25 10:28:58 UTC
Created attachment 1150398[details]
Registration with subscription manager is done message
Description of problem:
Initial-setup : A message "Error during registration" when system is registered successfully but auto-attach failed due to installed products not being covered by a single service-level
Version-Release number of selected component (if applicable):
[root@dhcp35-180 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.0.10-1
subscription management rules: 5.20
subscription-manager: 1.17.5-1.git.0.9f499d8.el7
python-rhsm: 1.17.1-1.git.1.323232f.el7
How reproducible:
Steps to Reproduce:
Have multiple installed product certs that are not covered by a single service-level
1.[root@dhcp35-180 ~]# systemctl enable initial-setup-graphical.service
Created symlink from /etc/systemd/system/graphical.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service.
2.[root@dhcp35-180 ~]# reboot
3.Click on "register to rhsm" on inital-setup panel
4. Enter the server details --> next ---> enter the credentials ---> do not select "manually attach subscriptions after registering" checkbox---> Click on register --->A message saying "No service level will cover all the installed products should be displayed", now click on done button
Actual results:
message under RHSM spoke says "Error during registration" , though system was registered successfully
Expected results:
Message should be something similar to "System is registered successfully but none of the installed products are covered"
Additional info:
Created attachment 1350354[details]
See the message "System is successfully registered"
Verified!
[root@dhcp35-121 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.2.0-1
subscription management rules: 5.26
subscription-manager: 1.20.5-1.el7
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.
For information on the advisory, and where to find the updated
files, follow the link below.
If the solution does not work for you, open a new bug report.
https://access.redhat.com/errata/RHBA-2018:0681
Created attachment 1150398 [details] Registration with subscription manager is done message Description of problem: Initial-setup : A message "Error during registration" when system is registered successfully but auto-attach failed due to installed products not being covered by a single service-level Version-Release number of selected component (if applicable): [root@dhcp35-180 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 2.0.10-1 subscription management rules: 5.20 subscription-manager: 1.17.5-1.git.0.9f499d8.el7 python-rhsm: 1.17.1-1.git.1.323232f.el7 How reproducible: Steps to Reproduce: Have multiple installed product certs that are not covered by a single service-level 1.[root@dhcp35-180 ~]# systemctl enable initial-setup-graphical.service Created symlink from /etc/systemd/system/graphical.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service. 2.[root@dhcp35-180 ~]# reboot 3.Click on "register to rhsm" on inital-setup panel 4. Enter the server details --> next ---> enter the credentials ---> do not select "manually attach subscriptions after registering" checkbox---> Click on register --->A message saying "No service level will cover all the installed products should be displayed", now click on done button Actual results: message under RHSM spoke says "Error during registration" , though system was registered successfully Expected results: Message should be something similar to "System is registered successfully but none of the installed products are covered" Additional info: