Bug 1340133
| Summary: | rhev-hypervisor7-7.2-20160413.0 unable to install on IBM 3850 x6. | ||||||
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| Product: | Red Hat Enterprise Virtualization Manager | Reporter: | Robert McSwain <rmcswain> | ||||
| Component: | rhev-hypervisor | Assignee: | Douglas Schilling Landgraf <dougsland> | ||||
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | cshao <cshao> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 3.6.3 | CC: | dougsland, fdeutsch, gklein, lsurette, pstehlik, rmcswain, srevivo, ycui, ykaul | ||||
| Target Milestone: | --- | Keywords: | ZStream | ||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2016-08-15 12:16:37 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | Node | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Bug Depends On: | |||||||
| Bug Blocks: | 1354597 | ||||||
| Attachments: |
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Robert, can you tell if the system was booted in EFI or BIOS mode? Fabian, the customer mentioned they are trying installation in BIOS mode. Thanks! Hi Robert, We will need more info from customer. Could you please try: 1. Remove 'rhgb' and 'quiet' from the kernel command line 2. Add 'rd.shell rd.debug' to the kernel command line 3. boot the hypervisor, it will generate rdsosreport.txt on path "/run/initramfs/rdsosreport.txt". Attached it to the bug. Please let us know if you need any assistance. We haven't such device (IBM 3850 x6 ) on our lab. so I did some test on ibm-x3650m3 Test version: rhev-hypervisor7-7.2-20160413.0 ovirt-node-3.6.1-12.0.el7ev.noarch Test result: Install can successful, so I can't reproduce this issue. Let us wait for reply from customer. Just affecting vintage RHEV-H, thus moving to 3.6. Find this type machine in our lab(ibm-x3850x6), but still can't reproduce this issue, the installation and reboot/login both can successful. Hi Robert, Is there any other step can reproduce this bug? Thanks. Created attachment 1184135 [details]
installation-pass.png
Please provide the relevant data and reopen the bug. The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days |
Description of problem: rhev-hypervisor7-7.2-20160413.0 unable to install on IBM 3850 x6, erroring out Version-Release number of selected component (if applicable): rhev-hypervisor7-7.2-20160413.0 How reproducible: 100% by customer Steps to Reproduce: Attempt to install on IBM 3850 x6 with only local storage is available in RAID 1 configuration. Actual results: 2.724341] ERST: Can not request iomem region <0x ba3e0000-0x ba3e1c00> for ERST. 3.904066] i8042: No controller found 3.917061] dracut-cmdline[548]: Warning Kernel command line option 'liveimg' is deprecated, use 'rd.live.image' instead INIT adapter done : [sdb] No Caching mode page found : [sdb] Assuming driver cache: write through After this progress window is shown, but after some time it gives the error : FATAL : Failed to mount block device Expected results: Installation succeeds Additional info: Using the Red Hat Enterprise Virtualization Hypervisor release 7.2-20151221.1.el7ev build this only gives a black screen, never gets to a splahs screen. The rhev-hypervisor7-7.2-20160413.0 build seems to be getting further and at least giving diagnostic errors.