Bug 1340133 - rhev-hypervisor7-7.2-20160413.0 unable to install on IBM 3850 x6.
Summary: rhev-hypervisor7-7.2-20160413.0 unable to install on IBM 3850 x6.
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Virtualization Manager
Classification: Red Hat
Component: rhev-hypervisor
Version: 3.6.3
Hardware: x86_64
OS: Linux
high
high
Target Milestone: ---
: ---
Assignee: Douglas Schilling Landgraf
QA Contact: cshao
URL:
Whiteboard:
Depends On:
Blocks: 1354597
TreeView+ depends on / blocked
 
Reported: 2016-05-26 13:50 UTC by Robert McSwain
Modified: 2023-09-14 03:23 UTC (History)
9 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2016-08-15 12:16:37 UTC
oVirt Team: Node
Target Upstream Version:
Embargoed:

Attachments (Terms of Use)
installation-pass.png (101.05 KB, image/png)
2016-07-26 09:14 UTC, cshao 		no flags Details
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Description Robert McSwain 2016-05-26 13:50:59 UTC 
Description of problem:
rhev-hypervisor7-7.2-20160413.0 unable to install on IBM 3850 x6, erroring out

Version-Release number of selected component (if applicable):
rhev-hypervisor7-7.2-20160413.0 

How reproducible:
100% by customer

Steps to Reproduce:
Attempt to install on IBM 3850 x6 with only local storage is available in RAID 1 configuration.

Actual results:

2.724341] ERST: Can not request iomem region <0x        ba3e0000-0x        ba3e1c00> for ERST.
3.904066] i8042: No controller found
3.917061] dracut-cmdline[548]: Warning Kernel command line option 'liveimg' is deprecated, use 'rd.live.image' instead
INIT adapter done
     : [sdb] No Caching mode page found
     : [sdb] Assuming driver cache: write through

After this progress window is shown, but after some time it gives the error

: FATAL : Failed to mount block device

Expected results:
Installation succeeds

Additional info:
Using the Red Hat Enterprise Virtualization Hypervisor release 7.2-20151221.1.el7ev build this only gives a black screen, never gets to a splahs screen. The rhev-hypervisor7-7.2-20160413.0  build seems to be getting further and at least giving diagnostic errors.
Comment 1 Fabian Deutsch 2016-05-26 14:51:54 UTC 
Robert, can you tell if the system was booted in EFI or BIOS mode?
Comment 2 Robert McSwain 2016-05-31 13:17:28 UTC 
Fabian, the customer mentioned they are trying installation in BIOS mode. Thanks!
Comment 3 Douglas Schilling Landgraf 2016-06-09 20:28:14 UTC 
Hi Robert,

We will need more info from customer.

Could you please try:

1. Remove 'rhgb' and 'quiet' from the kernel command line 
2. Add 'rd.shell rd.debug' to the kernel command line 
3. boot the hypervisor, it will generate rdsosreport.txt on path "/run/initramfs/rdsosreport.txt".

Attached it to the bug.

Please let us know if you need any assistance.
Comment 4 cshao 2016-06-14 03:03:57 UTC 
We haven't such device (IBM 3850 x6 ) on our lab. so I did some test on ibm-x3650m3

Test version:
rhev-hypervisor7-7.2-20160413.0 
ovirt-node-3.6.1-12.0.el7ev.noarch

Test result:
Install can successful, so I can't reproduce this issue.

Let us wait for reply from customer.
Comment 5 Fabian Deutsch 2016-06-14 19:28:49 UTC 
Just affecting vintage RHEV-H, thus moving to 3.6.
Comment 6 cshao 2016-07-26 09:13:47 UTC 
Find this type machine in our lab(ibm-x3850x6), but still can't reproduce this issue, the installation and reboot/login both can successful.

Hi Robert,

Is there any other step can reproduce this bug?

Thanks.
Comment 7 cshao 2016-07-26 09:14:46 UTC 
Created attachment 1184135 [details]
installation-pass.png
Comment 8 Fabian Deutsch 2016-08-15 12:16:37 UTC 
Please provide the relevant data and reopen the bug.
Comment 9 Red Hat Bugzilla 2023-09-14 03:23:23 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days
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