Bug 1347665

Summary:	SmartState Template analysis fails with error "Unable to mount filesystem. Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=14009 - VIX_E_HOST_NETWORK_CONN_REFUSED)"
Product:	Red Hat CloudForms Management Engine	Reporter:	Satyajit Bulage <sbulage>
Component:	SmartState Analysis	Assignee:	Jerry Keselman <jkeselma>
Status:	CLOSED WONTFIX	QA Contact:	Satyajit Bulage <sbulage>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	5.6.0	CC:	dajohnso, jhardy, obarenbo, roliveri, sbulage
Target Milestone:	GA
Target Release:	cfme-future
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	smartstate:vmware:retest
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2017-08-21 13:04:59 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	CFME Core	Target Upstream Version:
Embargoed:

Description Satyajit Bulage 2016-06-17 11:12:44 UTC

Description of problem:After initiating SmartState Analysis on ubuntu Template shows "Unable to mount filesystem. Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=14009 - VIX_E_HOST_NETWORK_CONN_REFUSED): The server refused connection - [cfme-esx-glob-na01b-s] ubuntu-14.04-ext3_1/ubuntu-14.04-ext3.vmdk]."
Also same error occured for other Templates.


Version-Release number of selected component (if applicable):5.6.0.11-rc2.2.20160614152915_f315c68


How reproducible:100%


Steps to Reproduce:
1.Navigate to Compute --> Infrastructure --> Virtual Machines
2.Run SmartState Analysis on Template


Actual results:SmartState Analysis fails throwing  "Unable to mount filesystem. Reason:[FFI::VixDiskLib::ApiWrapper#open (errcode=14009 - VIX_E_HOST_NETWORK_CONN_REFUSED): The server refused connection - [cfme-esx-glob-na01b-s] ubuntu-14.04-ext3_1/ubuntu-14.04-ext3.vmdk] "


Expected results:SmartState Analysis for Template should complete without any error(s).


Additional info:

Comment 2 Satyajit Bulage 2016-07-25 10:27:48 UTC

This reproducible in 5.5 version 5.5.5.4.20160722162813_629f93b.

Comment 3 Satyajit Bulage 2016-09-28 12:30:23 UTC

After throwing above error it is not deleting the snaphot created from /tmp folder. 

Due to this, next analysis, it is throwing error ---> "Unable to mount filesystem. Reason:[No space left on device @ io_write - /tmp/EvmSnapshot20160922-14494-1eoldt3 (Errno::ENOSPC)]".

Comment 6 Jerry Keselman 2017-07-18 18:20:26 UTC

I will reach out to Satyajit to confirm.  Satyajit - is this still considered to be an issue?  Do you have an appliance that exhibits this behavior?  Thanks.

Comment 8 Chris Pelland 2017-08-21 13:04:59 UTC

This bug has been open for more than a year and is assigned to an older release of CloudForms. 

If you would like to keep this Bugzilla open and if the issue is still present in the latest version of the product, please file a new Bugzilla which will be added and assigned to the latest release of CloudForms.