Bug 1349378

Summary: [abrt] gnome-software: build_no_results_label(): gnome-software killed by SIGABRT
Product: [Fedora] Fedora Reporter: iliketurtlesbro
Component: gnome-softwareAssignee: Richard Hughes <rhughes>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 25CC: alexjnewt, amit.shah, bugzilla, chmelarz, david.ward, Eugene.Dolgoff, fedora, hlfqdhj, iscjar, jfrieben, klember, komusubi, mikhail.v.gavrilov, mustafa1024m, palopezv, pavel.raur.pr, reklov, rhughes, shenada, tom.prince, yonatan.el.amigo, youssef.m.sourani
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
URL: https://retrace.fedoraproject.org/faf/reports/bthash/702e6fc8d3708d4541795f1fadc1267842fd65b2
Whiteboard: abrt_hash:3e5b833ae83559638196a2b6efd8313065b81da2;VARIANT_ID=workstation;
Fixed In Version: gnome-software-3.22.2-1.fc25 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2016-11-30 05:29:26 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace
none
File: cgroup
none
File: core_backtrace
none
File: dso_list
none
File: environ
none
File: limits
none
File: maps
none
File: mountinfo
none
File: namespaces
none
File: open_fds
none
File: proc_pid_status
none
File: var_log_messages none

Description iliketurtlesbro 2016-06-23 10:58:09 UTC 
Description of problem:
GNOME Notification told me that a program is requesting additional media codecs, clicked on the notification to open Software Center and find the appropriate package(s), and Software Center quickly crashed.

Version-Release number of selected component:
gnome-software-3.21.2-2.fc25

Additional info:
reporter:       libreport-2.7.1
backtrace_rating: 4
cmdline:        /usr/bin/gnome-software --gapplication-service
crash_function: build_no_results_label
executable:     /usr/bin/gnome-software
global_pid:     1436
kernel:         4.7.0-0.rc4.git1.1.fc25.x86_64
pkg_vendor:     Fedora Project
reproducible:   Not sure how to reproduce the problem
runlevel:       N 5
type:           CCpp
uid:            1000

Truncated backtrace:
Thread no. 1 (7 frames)
 #4 build_no_results_label at gs-shell-extras.c:444
 #5 show_search_results at gs-shell-extras.c:494
 #6 get_search_what_provides_cb at gs-shell-extras.c:658
 #7 g_task_return_now at gtask.c:1108
 #8 complete_in_idle_cb at gtask.c:1122
 #12 g_main_context_iteration at gmain.c:3912
 #13 g_application_run at gapplication.c:2381
Comment 1 iliketurtlesbro 2016-06-23 10:58:12 UTC 
Created attachment 1171415 [details]
File: backtrace
Comment 2 iliketurtlesbro 2016-06-23 10:58:13 UTC 
Created attachment 1171416 [details]
File: cgroup
Comment 3 iliketurtlesbro 2016-06-23 10:58:14 UTC 
Created attachment 1171417 [details]
File: core_backtrace
Comment 4 iliketurtlesbro 2016-06-23 10:58:15 UTC 
Created attachment 1171418 [details]
File: dso_list
Comment 5 iliketurtlesbro 2016-06-23 10:58:16 UTC 
Created attachment 1171419 [details]
File: environ
Comment 6 iliketurtlesbro 2016-06-23 10:58:17 UTC 
Created attachment 1171420 [details]
File: limits
Comment 7 iliketurtlesbro 2016-06-23 10:58:18 UTC 
Created attachment 1171421 [details]
File: maps
Comment 8 iliketurtlesbro 2016-06-23 10:58:19 UTC 
Created attachment 1171422 [details]
File: mountinfo
Comment 9 iliketurtlesbro 2016-06-23 10:58:20 UTC 
Created attachment 1171423 [details]
File: namespaces
Comment 10 iliketurtlesbro 2016-06-23 10:58:21 UTC 
Created attachment 1171424 [details]
File: open_fds
Comment 11 iliketurtlesbro 2016-06-23 10:58:22 UTC 
Created attachment 1171425 [details]
File: proc_pid_status
Comment 12 iliketurtlesbro 2016-06-23 10:58:23 UTC 
Created attachment 1171426 [details]
File: var_log_messages
Comment 13 Zdenek Chmelar 2016-07-24 13:48:02 UTC 
Similar problem has been detected:

Gnome Software initiated searching of  a codec for video I wanted to launch in gnome-video.
Gnome Software crashed few seconds right after this search started.

reporter:       libreport-2.7.2
backtrace_rating: 4
cmdline:        /usr/bin/gnome-software --gapplication-service
crash_function: build_no_results_label
executable:     /usr/bin/gnome-software
global_pid:     1352
kernel:         4.7.0-0.rc7.git4.1.fc25.x86_64
package:        gnome-software-3.21.4-1.fc25
pkg_vendor:     Fedora Project
reason:         gnome-software killed by SIGABRT
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 14 Jan Kurik 2016-07-26 04:59:19 UTC 
This bug appears to have been reported against 'rawhide' during the Fedora 25 development cycle.
Changing version to '25'.
Comment 15 Ricardo Ramos 2016-09-11 17:15:27 UTC 
Similar problem has been detected:

I was trying to install a codec to play an apple movie trailer insided totem.

reporter:       libreport-2.7.2
backtrace_rating: 3
cmdline:        /usr/bin/gnome-software --gapplication-service
crash_function: build_no_results_label
executable:     /usr/bin/gnome-software
global_pid:     2031
kernel:         4.8.0-0.rc2.git3.1.fc25.x86_64
package:        gnome-software-3.21.4-1.fc25
pkg_fingerprint: 4089 D8F2 FDB1 9C98
pkg_vendor:     Fedora Project
reason:         gnome-software killed by SIGABRT
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 16 Mikhail 2016-09-25 16:26:44 UTC 
Similar problem has been detected:

try install HP printer

reporter:       libreport-2.8.0
backtrace_rating: 4
cmdline:        /usr/bin/gnome-software --gapplication-service
crash_function: build_no_results_label
executable:     /usr/bin/gnome-software
global_pid:     1464
kernel:         4.8.0-0.rc7.git0.1.fc25.x86_64
package:        gnome-software-3.22.0-1.fc25
pkg_fingerprint: 4089 D8F2 FDB1 9C98
pkg_vendor:     Fedora Project
reason:         gnome-software killed by SIGABRT
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 17 Christian Stadelmann 2016-09-28 13:25:10 UTC 
Steps to reproduce (actually from https://bugzilla.gnome.org/show_bug.cgi?id=752285 which I tried to reproduce):

1. download or create a file with a mime type unknown to your gnome-software package database. On Fedora you can download a 3DMF file from http://www.artifice.com/3d_gallery/Maybeck_Studio-night.3dmf.sit
2. try to open this file (e.g. from nautilus). Now file-roller will try to open the file, displaying an error message:

Could not open this file type

There is no command installed for StuffIt archive files.
Do you want to search for a command to open this file?

[Cancel] [Search Command]

3. press [Search Command]. Now gnome-software will open a window which crashes after about 10 seconds.



Additional info:
I'm running gnome on wayland. 

Software versions in use:
gnome-software-3.22.0-1.fc25.x86_64
glib2-2.50.0-1.fc25.x86_64
gtk3-3.22.0-1.fc25.x86_64
PackageKit-1.1.4-1.fc25.x86_64
libwayland-client-1.12.0-1.fc25.x86_64
Comment 18 Zdenek Chmelar 2016-10-27 15:40:19 UTC 
Similar problem has been detected:

Gnome Software was initiated with Gnome Videos in order to get codec for movie. Then this crash happened.

reporter:       libreport-2.8.0
backtrace_rating: 4
cmdline:        /usr/bin/gnome-software --gapplication-service
crash_function: build_no_results_label
executable:     /usr/bin/gnome-software
global_pid:     1579
kernel:         4.8.4-301.fc25.x86_64
package:        gnome-software-3.22.1-1.fc25
pkg_fingerprint: 4089 D8F2 FDB1 9C98
pkg_vendor:     Fedora Project
reason:         gnome-software killed by SIGABRT
runlevel:       N 5
type:           CCpp
uid:            1000
Comment 19 Steve 2016-11-23 14:10:02 UTC 
I have this issue with totem. Here is the output from totem form the beginning until the crash of gnome-software:

---
$ totem test.avi
** Message: Missing plugin: gstreamer|1.0|totem|MPEG-4 Video (Advanced Simple Profile) decoder|decoder-video/mpeg, mpegversion=(int)4, systemstream=(boolean)false, profile=(string)advanced-simple, level=(string)5 (MPEG-4 Video (Advanced Simple Profile) decoder)
** Message: Missing plugin: gstreamer|1.0|totem|MPEG-1 Layer 3 (MP3) decoder|decoder-audio/mpeg, mpegversion=(int)1, layer=(int)3 (MPEG-1 Layer 3 (MP3) decoder)
** Message: PackageKit: xid = 0
** Message: PackageKit: desktop_id = org.gnome.Totem.desktop
** Message: PackageKit: Codec nice name: MPEG-4 Video (Advanced Simple Profile) decoder
** Message: PackageKit: ignoring field named profile
** Message: PackageKit: ignoring field named level
** Message: PackageKit: field is: mpegversion, type: gint
** Message: PackageKit: field is: systemstream, type: gboolean
** Message: PackageKit: structure: gstreamer1(decoder-video/mpeg)(mpegversion=4)(systemstream=false)()(64bit)
** Message: PackageKit: Codec nice name: MPEG-1 Layer 3 (MP3) decoder
** Message: PackageKit: field is: mpegversion, type: gint
** Message: PackageKit: field is: layer, type: gint
** Message: PackageKit: structure: gstreamer1(decoder-audio/mpeg)(mpegversion=1)(layer=3)()(64bit)
** Message: Missing plugins installed. Updating plugin registry ...
** Message: Plugin registry updated, trying again.
---

Note: There are no plugins installed after all.
Comment 20 Joachim Frieben 2016-11-24 16:02:41 UTC 
After having installed packages mpg123-1.23.8-3.fc25, mpg123-libs-1.23.8-3.fc25, mpg123-plugins-jack-1.23.8-3.fc25, and mpg123-plugins-portaudio-1.23.8-3.fc25 on a fully updated Fedora 25 box, running 'rhythmbox <some_music_file>.mp3' launches gnome-software which suggests to search for a suitable codec (why?). Shortly afterwards, gnome-software crashes.
Comment 21 Amit Shah 2016-11-25 09:05:12 UTC 
(In reply to Joachim Frieben from comment #20)
> After having installed packages mpg123-1.23.8-3.fc25,
> mpg123-libs-1.23.8-3.fc25, mpg123-plugins-jack-1.23.8-3.fc25, and
> mpg123-plugins-portaudio-1.23.8-3.fc25 on a fully updated Fedora 25 box,
> running 'rhythmbox <some_music_file>.mp3' launches gnome-software which
> suggests to search for a suitable codec (why?). Shortly afterwards,
> gnome-software crashes.

You need gstreamer1-plugin-mpg123 for rhythmbox to play it. (the jack and pulseaudio packages aren't needed for playback via rhythmbox)
Comment 22 Kalev Lember 2016-11-26 10:40:19 UTC 
Should be fixed in gnome-software-3.22.2-1.fc25
Comment 23 Kalev Lember 2016-11-26 10:48:33 UTC 
*** Bug 1374527 has been marked as a duplicate of this bug. ***
Comment 24 Kalev Lember 2016-11-26 10:48:55 UTC 
*** Bug 1380138 has been marked as a duplicate of this bug. ***
Comment 25 Fedora Update System 2016-11-26 10:50:52 UTC 
aisleriot-3.22.1-1.fc25 baobab-3.22.1-1.fc25 epiphany-3.22.3-1.fc25 evolution-3.22.2-1.fc25 evolution-data-server-3.22.2-1.fc25 evolution-ews-3.22.2-1.fc25 file-roller-3.22.2-1.fc25 five-or-more-3.22.2-1.fc25 four-in-a-row-3.22.1-1.fc25 glib2-2.50.2-1.fc25 gnome-boxes-3.22.3-1.fc25 gnome-calculator-3.22.2-1.fc25 gnome-chess-3.22.2-1.fc25 gnome-color-manager-3.22.2-1.fc25 gnome-desktop3-3.22.2-1.fc25 gnome-disk-utility-3.22.1-1.fc25 gnome-klotski-3.22.1-1.fc25 gnome-maps-3.22.2-1.fc25 gnome-mines-3.22.2-1.fc25 gnome-music-3.22.2-1.fc25 gnome-nibbles-3.22.2.2-1.fc25 gnome-online-accounts-3.22.2-1.fc25 gnome-photos-3.22.2-1.fc25 gnome-power-manager-3.22.2-1.fc25 gnome-robots-3.22.1-1.fc25 gnome-session-3.22.2-1.fc25 gnome-shell-3.22.2-2.fc25 gnome-shell-extensions-3.22.2-1.fc25 gnome-software-3.22.2-1.fc25 gnome-sudoku-3.22.2-1.fc25 gnome-system-monitor-3.22.2-1.fc25 gspell-1.2.1-1.fc25 gtk-doc-1.25-2.fc25 gtk3-3.22.4-1.fc25 gtksourceview3-3.22.1-1.fc25 gucharmap-9.0.2-1.fc25 gupnp-tools-0.8.13-1.fc25 gvfs-1.30.2-1.fc25 libappstream-glib-0.6.5-1.fc25 libgdata-0.17.6-3.fc25 lightsoff-3.22.2-1.fc25 mutter-3.22.2-1.fc25 orca-3.22.2-1.fc25 polari-3.22.2-1.fc25 swell-foop-3.22.2-1.fc25 vala-0.34.3-1.fc25 webkitgtk4-2.14.2-1.fc25 has been submitted as an update to Fedora 25. https://bodhi.fedoraproject.org/updates/FEDORA-2016-5522a26f9b
Comment 26 Steve 2016-11-26 16:01:21 UTC 
(In reply to Kalev Lember from comment #22)
> Should be fixed in gnome-software-3.22.2-1.fc25

This bug is not really fixed in this version. Gnome-software will not crash but does not find the MP3 codex. The message from gnome-software is: 

Unable to Find Requested Software; Unfortunately, the MPEG-1 Layer 3 (MP3) decoder you were searching for could not be found. Please see this website for more information.

Totem says:
$ totem test.mp3 
** Message: Missing plugin: gstreamer|1.0|totem|MPEG-1 Layer 3 (MP3) decoder|decoder-audio/mpeg, mpegversion=(int)1, layer=(int)3 (MPEG-1 Layer 3 (MP3) decoder)
** Message: PackageKit: xid = 33554447
** Message: PackageKit: desktop_id = org.gnome.Totem.desktop
** Message: PackageKit: Codec nice name: MPEG-1 Layer 3 (MP3) decoder
** Message: PackageKit: field is: mpegversion, type: gint
** Message: PackageKit: field is: layer, type: gint
** Message: PackageKit: structure: gstreamer1(decoder-audio/mpeg)(mpegversion=1)(layer=3)()(64bit)
** Message: Missing plugins installed. Updating plugin registry ...
** Message: Plugin registry updated, trying again.

gnome-software-3.22.2-1.fc25.x86_64
Comment 27 Fedora Update System 2016-11-27 22:58:13 UTC 
aisleriot-3.22.1-1.fc25, baobab-3.22.1-1.fc25, epiphany-3.22.3-1.fc25, evolution-3.22.2-1.fc25, evolution-data-server-3.22.2-1.fc25, evolution-ews-3.22.2-1.fc25, file-roller-3.22.2-1.fc25, five-or-more-3.22.2-1.fc25, four-in-a-row-3.22.1-1.fc25, glib2-2.50.2-1.fc25, gnome-boxes-3.22.3-1.fc25, gnome-calculator-3.22.2-1.fc25, gnome-chess-3.22.2-1.fc25, gnome-color-manager-3.22.2-1.fc25, gnome-desktop3-3.22.2-1.fc25, gnome-disk-utility-3.22.1-1.fc25, gnome-klotski-3.22.1-1.fc25, gnome-maps-3.22.2-1.fc25, gnome-mines-3.22.2-1.fc25, gnome-music-3.22.2-1.fc25, gnome-nibbles-3.22.2.2-1.fc25, gnome-online-accounts-3.22.2-1.fc25, gnome-photos-3.22.2-1.fc25, gnome-power-manager-3.22.2-1.fc25, gnome-robots-3.22.1-1.fc25, gnome-session-3.22.2-1.fc25, gnome-shell-3.22.2-2.fc25, gnome-shell-extensions-3.22.2-1.fc25, gnome-software-3.22.2-1.fc25, gnome-sudoku-3.22.2-1.fc25, gnome-system-monitor-3.22.2-1.fc25, gspell-1.2.1-1.fc25, gtk-doc-1.25-2.fc25, gtk3-3.22.4-1.fc25, gtksourceview3-3.22.1-1.fc25, gucharmap-9.0.2-1.fc25, gupnp-tools-0.8.13-1.fc25, gvfs-1.30.2-1.fc25, libappstream-glib-0.6.5-1.fc25, libgdata-0.17.6-3.fc25, lightsoff-3.22.2-1.fc25, mutter-3.22.2-1.fc25, orca-3.22.2-1.fc25, polari-3.22.2-1.fc25, swell-foop-3.22.2-1.fc25, vala-0.34.3-1.fc25, webkitgtk4-2.14.2-1.fc25 has been pushed to the Fedora 25 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2016-5522a26f9b
Comment 28 Fedora Update System 2016-11-30 05:29:26 UTC 
aisleriot-3.22.1-1.fc25, baobab-3.22.1-1.fc25, epiphany-3.22.3-1.fc25, evolution-3.22.2-1.fc25, evolution-data-server-3.22.2-1.fc25, evolution-ews-3.22.2-1.fc25, file-roller-3.22.2-1.fc25, five-or-more-3.22.2-1.fc25, four-in-a-row-3.22.1-1.fc25, glib2-2.50.2-1.fc25, gnome-boxes-3.22.3-1.fc25, gnome-calculator-3.22.2-1.fc25, gnome-chess-3.22.2-1.fc25, gnome-color-manager-3.22.2-1.fc25, gnome-desktop3-3.22.2-1.fc25, gnome-disk-utility-3.22.1-1.fc25, gnome-klotski-3.22.1-1.fc25, gnome-maps-3.22.2-1.fc25, gnome-mines-3.22.2-1.fc25, gnome-music-3.22.2-1.fc25, gnome-nibbles-3.22.2.2-1.fc25, gnome-online-accounts-3.22.2-1.fc25, gnome-photos-3.22.2-1.fc25, gnome-power-manager-3.22.2-1.fc25, gnome-robots-3.22.1-1.fc25, gnome-session-3.22.2-1.fc25, gnome-shell-3.22.2-2.fc25, gnome-shell-extensions-3.22.2-1.fc25, gnome-software-3.22.2-1.fc25, gnome-sudoku-3.22.2-1.fc25, gnome-system-monitor-3.22.2-1.fc25, gspell-1.2.1-1.fc25, gtk-doc-1.25-2.fc25, gtk3-3.22.4-1.fc25, gtksourceview3-3.22.1-1.fc25, gucharmap-9.0.2-1.fc25, gupnp-tools-0.8.13-1.fc25, gvfs-1.30.2-1.fc25, libappstream-glib-0.6.5-1.fc25, libgdata-0.17.6-3.fc25, lightsoff-3.22.2-1.fc25, mutter-3.22.2-1.fc25, orca-3.22.2-1.fc25, polari-3.22.2-1.fc25, swell-foop-3.22.2-1.fc25, vala-0.34.3-1.fc25, webkitgtk4-2.14.2-1.fc25 has been pushed to the Fedora 25 stable repository. If problems still persist, please make note of it in this bug report.