Bug 1414935

Summary: Tap-to-click and scrolling often ignored on Synaptics SynPS/2
Product: [Fedora] Fedora Reporter: Laurentiu Pancescu <lpancescu>
Component: libinputAssignee: Peter Hutterer <peter.hutterer>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 25CC: awilliam, glesage, hdegoede, luto, michael.franke, peter.hutterer, rh-bugzilla, sudhir
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard: PrioritizedBug
Fixed In Version: libinput-1.6.0-2.fc25 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2017-02-02 20:21:28 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
sudo evemu-record /dev/input/event5 none

Description Laurentiu Pancescu 2017-01-19 18:46:54 UTC
Created attachment 1242545 [details]
sudo evemu-record /dev/input/event5

Description of problem:
Tap-to-click is often ignored, as well as scrolling using the touchpad. Tap-to-click is especially annoying, it happens very often, and I normally see between 1 and 5-6 taps being ignored. I see this on two different netbook models with F25 XFCE, the problems started around 2-3 days ago on both netbooks - one is running the i686 arch, the other x86_64.  I performed a fresh installation of F24 XFCE x86_64 on one of them, and the problems disappeared completely.

Version-Release number of selected component (if applicable):
0.23.0-2.fc25.i686

How reproducible:
Happens every few seconds of usage, but it seems random.

Steps to Reproduce:
1. Just tap to click inside Firefox, on XFCE's Applications menu, or anywhere else

Actual results:


Expected results:


Additional info:
I attached an evemu-record log. I left the mouse cursor immobile above the Firefox window in the background, with the terminal in the foreground, and tapped-to-click. When Firefox came to the foreground, I used Alt-Tab to bring the terminal again to the front. The last tap-to-click was recorded by evemu-record, but it didn't bring Firefox to the foreground.  I was able to reproduce this with multiple evemu-record runs, it happens quite often - for the log I attached, I stopped recording as soon as I saw it happen for the first time, to be sure I can point out at the correct instance of the event. If there's something else I can try or debug, please let me know (I guess I'll have to switch the other netbook to either F24 or Debian on Sunday, it's very frustrating to use - but I can wait if I can assist with fixing this).

Comment 1 Laurentiu Pancescu 2017-01-20 21:32:42 UTC
"dnf history" shows libinput was upgraded on 2017-01-17. After downgrading from 1.5.901-1.fc25.i686 to 1.5.0-1.fc25.i686, the problem disappeared: not even a single tap was ignored during several hours of intensive testing. Reassigning to libinput.

Comment 2 Laurentiu Pancescu 2017-01-21 13:56:59 UTC
Version libinput-1.6.0-1.fc25.i686 from testing shows the same problem as 1.5.901-1.fc25.i686: taps are randomly ignored.

Comment 3 Martin Kho 2017-01-22 15:50:15 UTC
Hi,

Same happens here in KDE plasma5. Downgrading to 1.5.0-2 makes tapping working again.
martin@localhost ~]$ xinput list 
⎡ Virtual core pointer                          id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ PS/2 Generic Mouse                        id=11   [slave  pointer  (2)]
⎜   ↳ SynPS/2 Synaptics TouchPad                id=12   [slave  pointer  (2)]
⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ Power Button                              id=6    [slave  keyboard (3)]
    ↳ Video Bus                                 id=7    [slave  keyboard (3)]
    ↳ Sleep Button                              id=8    [slave  keyboard (3)]
    ↳ HP HD Webcam [Fixed]                      id=9    [slave  keyboard (3)]
    ↳ AT Translated Set 2 keyboard              id=10   [slave  keyboard (3)]
    ↳ HP Wireless hotkeys                       id=13   [slave  keyboard (3)]
    ↳ HP WMI hotkeys                            id=14   [slave  keyboard (3)]

[martin@localhost ~]$ xinput list-props 12
Device 'SynPS/2 Synaptics TouchPad':
        Device Enabled (138):   1
        Coordinate Transformation Matrix (140): 1.000000, 0.000000, 0.000000, 0.000000, 1.000000, 0.000000, 0.000000, 0.000000, 1.000000
        libinput Tapping Enabled (291): 1
        libinput Tapping Enabled Default (292): 0
        libinput Tapping Drag Enabled (293):    1
        libinput Tapping Drag Enabled Default (294):    1
        libinput Tapping Drag Lock Enabled (295):       0
        libinput Tapping Drag Lock Enabled Default (296):       0
        libinput Tapping Button Mapping Enabled (297):  1, 0
        libinput Tapping Button Mapping Default (298):  1, 0
        libinput Accel Speed (273):     0.000000
        libinput Accel Speed Default (274):     0.000000
        libinput Natural Scrolling Enabled (278):       0
        libinput Natural Scrolling Enabled Default (279):       0
        libinput Send Events Modes Available (258):     1, 1
        libinput Send Events Mode Enabled (259):        0, 0
        libinput Send Events Mode Enabled Default (260):        0, 0
        libinput Left Handed Enabled (280):     0
        libinput Left Handed Enabled Default (281):     0
        libinput Scroll Methods Available (282):        1, 1, 0
        libinput Scroll Method Enabled (283):   1, 0, 0
        libinput Scroll Method Enabled Default (284):   1, 0, 0
        libinput Disable While Typing Enabled (299):    1
        libinput Disable While Typing Enabled Default (300):    1
        Device Node (261):      "/dev/input/event6" 
        Device Product ID (262):        2, 7
        libinput Drag Lock Buttons (289):       <no items> 
        libinput Horizontal Scroll Enabled (290):       1
HTH

Martin Kho

Comment 4 Peter Hutterer 2017-01-23 00:02:24 UTC
this is probably a side-effect of: http://who-t.blogspot.com.au/2016/12/libinput-touchpad-tap-analysis.html

Comment 5 Laurentiu Pancescu 2017-01-23 07:14:58 UTC
I only now realized you're the upstream developer. :)  I see a few values above 100ms in my evemu log (the first instinct was to believe the sensor didn't register my tap, so I tapped a bit harder, which probably only increases the touch time).  It'd be interesting to see if the average touch time increases during the day - I assume I be slower when tired.

I assume this means a WONTFIX, right? In any case, clicking with the physical buttons works, but I'm unable to reduce the assigned severity - "urgent" seems overblown.

https://cgit.freedesktop.org/wayland/libinput/commit/?id=d0ba1e2b383acaac8a31a1ded7d3039bcd161db3

Comment 6 Garrett LeSage 2017-01-23 08:45:03 UTC
Version 1.5 worked like a dream on my XPS 9360; between the still-too-slow speed of 1.6 and especially this tap-to-click dropping approximately half of my taps makes my laptop's touchpad go from a dream-to-use to a nightmare.

It's so frustrating to use my laptop now. The only options I have are either downgrade to 1.5 (which I did for the time being), always plug in a mouse into a laptop I bought specifically because the touchpad hardware is so good, or toss the new laptop across the room in frustration.

I do appreciate your work on libinput and your efforts to improve it. (Thanks!) However, for at least this specific hardware, it is a major regression and has severely hurt the functionality, rendering the touchpad annoyingly unusable for those of us who depend on touch events.

Comment 7 Andy Lutomirski 2017-01-23 18:13:25 UTC
I filed #1415793 for the acceleration regression.

Comment 8 Peter Hutterer 2017-01-30 00:43:17 UTC
upstream bug: https://bugs.freedesktop.org/show_bug.cgi?id=99447

Comment 9 Fedora Update System 2017-02-01 05:50:00 UTC
libinput-1.6.0-2.fc25 has been submitted as an update to Fedora 25. https://bodhi.fedoraproject.org/updates/FEDORA-2017-7d4096aee0

Comment 10 Fedora Update System 2017-02-01 23:51:24 UTC
libinput-1.6.0-2.fc25 has been pushed to the Fedora 25 testing repository. If problems still persist, please make note of it in this bug report.
See https://fedoraproject.org/wiki/QA:Updates_Testing for
instructions on how to install test updates.
You can provide feedback for this update here: https://bodhi.fedoraproject.org/updates/FEDORA-2017-7d4096aee0

Comment 11 Fedora Update System 2017-02-02 20:21:28 UTC
libinput-1.6.0-2.fc25 has been pushed to the Fedora 25 stable repository. If problems still persist, please make note of it in this bug report.