Bug 1418282

Summary: [RFE] allow activation keys to have an undefined (null) SLA
Product: Red Hat Customer Portal Reporter: Rich Jerrido <rjerrido>
Component: Subscriptions/RHSMAssignee: Thomas "Shea" DeAntonio <tdeanton>
Status: CLOSED CURRENTRELEASE QA Contact: Jon Allen <jallen>
Severity: urgent Docs Contact: Anni Bond <anbond>
Priority: high    
Version: unspecifiedCC: ealcaniz, it-eng-bz, jeperry, rblackbu, sjr, smcdowel, timoran
Target Milestone: Needs GroomingFlags: ealcaniz: release-blocker?
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Hardware: x86_64   
OS: Linux   
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Last Closed: 2017-05-30 20:21:56 UTC Type: Bug
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Description Rich Jerrido 2017-02-01 12:54:43 UTC
Description of problem:


When creating an activation key using the activation key page (https://access.redhat.com/management/activation_keys), I would like the ability to not have to set an SLA. Today, the current UI forces me to select an SLA (Premium|Standard|Self-Support).

This can have unintended effects as the activation key that is defined on the key sets the SLA on the consumer. And if the consumer is a virtual guest you will have unpredictable behavior when it is migrated to a host with a different SLA. 

Also, Candlepin matches SLA exactly, so setting an SLA of Standard means 'exactly standard', not 'standard or better', which is confusing to the end user.

Comment 3 smcdowel 2017-05-30 20:21:56 UTC
This has been released to Production today as part of RHSM Web 14.2.0.