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Bug 1418282 - [RFE] allow activation keys to have an undefined (null) SLA
Summary: [RFE] allow activation keys to have an undefined (null) SLA
Alias: None
Product: Red Hat Customer Portal
Classification: Red Hat
Component: Subscriptions/RHSM
Version: unspecified
Hardware: x86_64
OS: Linux
Target Milestone: Needs Grooming
: ---
Assignee: Thomas "Shea" DeAntonio
QA Contact: Jon Allen
Anni Bond
Depends On:
TreeView+ depends on / blocked
Reported: 2017-02-01 12:54 UTC by Rich Jerrido
Modified: 2017-05-30 20:21 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Last Closed: 2017-05-30 20:21:56 UTC
Target Upstream Version:
ealcaniz: release-blocker?

Attachments (Terms of Use)

System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1415014 1 None None None 2021-06-03 09:45:24 UTC

Internal Links: 1415014

Description Rich Jerrido 2017-02-01 12:54:43 UTC
Description of problem:

When creating an activation key using the activation key page (https://access.redhat.com/management/activation_keys), I would like the ability to not have to set an SLA. Today, the current UI forces me to select an SLA (Premium|Standard|Self-Support).

This can have unintended effects as the activation key that is defined on the key sets the SLA on the consumer. And if the consumer is a virtual guest you will have unpredictable behavior when it is migrated to a host with a different SLA. 

Also, Candlepin matches SLA exactly, so setting an SLA of Standard means 'exactly standard', not 'standard or better', which is confusing to the end user.

Comment 3 smcdowel 2017-05-30 20:21:56 UTC
This has been released to Production today as part of RHSM Web 14.2.0.

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