Bug 1436682

Summary:	Unable to preview LOKDocView-supported documents from OneDrive
Product:	Red Hat Enterprise Linux 7	Reporter:	Martin Krajnak <mkrajnak>
Component:	gnome-documents	Assignee:	Debarshi Ray <debarshir>
Status:	CLOSED ERRATA	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	high	Docs Contact:
Priority:	high
Version:	7.4	CC:	cosimo.cecchi, debarshir, elad, extras-qa, fedoraparked, jkoten, mkrajnak, pranav913, tpelka
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:	gnome-documents-3.22.2-2.el7	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:	1394847	Environment:
Last Closed:	2017-08-01 10:01:37 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1394847
Bug Blocks:	1395724

Description Martin Krajnak 2017-03-28 12:41:02 UTC

+++ This bug was initially created as a clone of Bug #1394847 +++

Description of problem:
Preview of documents stored on Microsoft One Drive are failing.

Version-Release number of selected component (if applicable):
gnome-documents-3.22.2-1.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1. Login to Microsoft account via GOA
2. Run documents
3. Wait for online documents to load
4. Select the documents stored in One drive

Actual results:
Document overview is opened, but no actual document content is rendered.

Expected results:
Document preview should be rendered

Additional info:

Comment 1 Debarshi Ray 2017-03-28 14:10:39 UTC

What kind of documents are you trying to access? I can open PDFs stored on OneDrive.

Comment 2 Martin Krajnak 2017-03-28 14:23:52 UTC

PDFs are okay, but actual documents created by one drive - docx, pptx, xlsx are not working for me and they are working on 7.3 as I am executing the same tests.

Comment 3 Debarshi Ray 2017-03-30 16:52:49 UTC

Would you be able to test the patches on the upstream bug?

Communication with OneDrive is extremely flaky for me today, which makes it hard for me to test it thoroughly. So any help is welcome.

Comment 4 Debarshi Ray 2017-04-05 10:03:37 UTC

I have built gnome-documents-3.22.2-2.el7:
https://brewweb.engineering.redhat.com/brew/taskinfo?taskID=12947638

Comment 6 Martin Krajnak 2017-06-14 13:33:28 UTC

I can confirm that LOCDocView documents are now rendered properly on x86_64, ppc64le, and aarch64. I haven't been able to test on s390x and ppc64 since there is no way to login to one drive account due to known webkit issue on big endian architectures.

Comment 7 errata-xmlrpc 2017-08-01 10:01:37 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2312