RHEL Engineering is moving the tracking of its product development work on RHEL 6 through RHEL 9 to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "RHEL project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs in the statuses "NEW", "ASSIGNED", and "POST" are being migrated throughout September 2023. Bugs of Red Hat partners with an assigned Engineering Partner Manager (EPM) are migrated in late September as per pre-agreed dates. Bugs against components "kernel", "kernel-rt", and "kpatch" are only migrated if still in "NEW" or "ASSIGNED". If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "RHEL project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/RHEL-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1436682 - Unable to preview LOKDocView-supported documents from OneDrive
Summary: Unable to preview LOKDocView-supported documents from OneDrive
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: gnome-documents
Version: 7.4
Hardware: x86_64
OS: Linux
high
high
Target Milestone: rc
: ---
Assignee: Debarshi Ray
QA Contact: Desktop QE
URL:
Whiteboard:
Depends On: 1394847
Blocks: 1395724
TreeView+ depends on / blocked
 
Reported: 2017-03-28 12:41 UTC by Martin Krajnak
Modified: 2017-08-01 10:01 UTC (History)
9 users (show)

Fixed In Version: gnome-documents-3.22.2-2.el7
Doc Type: If docs needed, set a value
Doc Text:
Clone Of: 1394847
Environment:
Last Closed: 2017-08-01 10:01:37 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
GNOME Bugzilla 774937 0 None None None 2017-03-28 12:41:02 UTC
Red Hat Product Errata RHBA-2017:2312 0 normal SHIPPED_LIVE gnome-documents, gnome-online-miners, libgepub bug fix and enhancement update 2017-08-01 12:42:56 UTC

Description Martin Krajnak 2017-03-28 12:41:02 UTC
+++ This bug was initially created as a clone of Bug #1394847 +++

Description of problem:
Preview of documents stored on Microsoft One Drive are failing.

Version-Release number of selected component (if applicable):
gnome-documents-3.22.2-1.el7.x86_64

How reproducible:
always

Steps to Reproduce:
1. Login to Microsoft account via GOA
2. Run documents
3. Wait for online documents to load
4. Select the documents stored in One drive

Actual results:
Document overview is opened, but no actual document content is rendered.

Expected results:
Document preview should be rendered

Additional info:

Comment 1 Debarshi Ray 2017-03-28 14:10:39 UTC
What kind of documents are you trying to access? I can open PDFs stored on OneDrive.

Comment 2 Martin Krajnak 2017-03-28 14:23:52 UTC
PDFs are okay, but actual documents created by one drive - docx, pptx, xlsx are not working for me and they are working on 7.3 as I am executing the same tests.

Comment 3 Debarshi Ray 2017-03-30 16:52:49 UTC
Would you be able to test the patches on the upstream bug?

Communication with OneDrive is extremely flaky for me today, which makes it hard for me to test it thoroughly. So any help is welcome.

Comment 4 Debarshi Ray 2017-04-05 10:03:37 UTC
I have built gnome-documents-3.22.2-2.el7:
https://brewweb.engineering.redhat.com/brew/taskinfo?taskID=12947638

Comment 6 Martin Krajnak 2017-06-14 13:33:28 UTC
I can confirm that LOCDocView documents are now rendered properly on x86_64, ppc64le, and aarch64. I haven't been able to test on s390x and ppc64 since there is no way to login to one drive account due to known webkit issue on big endian architectures.

Comment 7 errata-xmlrpc 2017-08-01 10:01:37 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2017:2312


Note You need to log in before you can comment on or make changes to this bug.