Note: This bug is displayed in read-only format because
the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Description of problem:
Subscription status is not correct on satellite6.2.9 webUI
Version-Release number of selected component (if applicable):
Satellite6.2.9
How reproducible:
always
Steps to Reproduce:
1. Register RHEL-7.4-20170330.1 against Satellite6.2.9, and attach a complaint subscription:
[root@localhost ~]# subscription-manager list --consumed
+-------------------------------------------+
Consumed Subscriptions
+-------------------------------------------+
Subscription Name: CloudForms (10-pack)
Provides: Red Hat Beta
Oracle Java (for RHEL Server)
Red Hat CloudForms
Red Hat Software Collections (for RHEL Server)
Red Hat Enterprise Linux Server
Red Hat CloudForms Beta
Red Hat Software Collections Beta (for RHEL Server)
SKU: MCT2358
Contract: 11265437
Account: 5761623
Serial: 1747859486593247206
Pool ID: 8a90c29d5b3c3f47015b3c5296a60245
Provides Management: Yes
Active: True
Quantity Used: 1
Service Level: Premium
Service Type: L1-L3
Status Details: Subscription is current
Subscription Type: Standard
Starts: 03/21/2017
Ends: 03/21/2018
System Type: Physical
[root@localhost ~]# subscription-manager status
+-------------------------------------------+
System Status Details
+-------------------------------------------+
Overall Status: Current
2. Log in satellite web UI to check the subscription status:
1) The status is unentitled, and the color is red.
2) The subscription 'Attached' column is '0 out of 50'
Please see attachment 'subscription_status_is_not_correct_on_satellite6.2.9_webUI.png'.
Actual results:
As step 2.
Expected results:
1) The status can be entitled/current, and the colour should be green.
2) The subscription 'Attached' column should be '1 out of 50'
Additional info:
The Satellite Team is attempting to provide an accurate backlog of bugzilla requests which we feel will be resolved in the next few releases. We do not believe this bugzilla will meet that criteria, and have plans to close it out in 1 month. This is not a reflection on the validity of the request, but a reflection of the many priorities for the product. If you have any concerns about this, feel free to contact Rich Jerrido or Bryan Kearney or your account team. If we do not hear from you, we will close this bug out. Thank you.
Thank you for your interest in Satellite 6. We have evaluated this request, and while we recognize that it is a valid request, we do not expect this to be implemented in the product in the foreseeable future. This is due to other priorities for the product, and not a reflection on the request itself. We are therefore closing this out as WONTFIX. If you have any concerns about this, please do not reopen. Instead, feel free to contact Rich Jerrido or Bryan Kearney. Thank you.
Description of problem: Subscription status is not correct on satellite6.2.9 webUI Version-Release number of selected component (if applicable): Satellite6.2.9 How reproducible: always Steps to Reproduce: 1. Register RHEL-7.4-20170330.1 against Satellite6.2.9, and attach a complaint subscription: [root@localhost ~]# subscription-manager list --consumed +-------------------------------------------+ Consumed Subscriptions +-------------------------------------------+ Subscription Name: CloudForms (10-pack) Provides: Red Hat Beta Oracle Java (for RHEL Server) Red Hat CloudForms Red Hat Software Collections (for RHEL Server) Red Hat Enterprise Linux Server Red Hat CloudForms Beta Red Hat Software Collections Beta (for RHEL Server) SKU: MCT2358 Contract: 11265437 Account: 5761623 Serial: 1747859486593247206 Pool ID: 8a90c29d5b3c3f47015b3c5296a60245 Provides Management: Yes Active: True Quantity Used: 1 Service Level: Premium Service Type: L1-L3 Status Details: Subscription is current Subscription Type: Standard Starts: 03/21/2017 Ends: 03/21/2018 System Type: Physical [root@localhost ~]# subscription-manager status +-------------------------------------------+ System Status Details +-------------------------------------------+ Overall Status: Current 2. Log in satellite web UI to check the subscription status: 1) The status is unentitled, and the color is red. 2) The subscription 'Attached' column is '0 out of 50' Please see attachment 'subscription_status_is_not_correct_on_satellite6.2.9_webUI.png'. Actual results: As step 2. Expected results: 1) The status can be entitled/current, and the colour should be green. 2) The subscription 'Attached' column should be '1 out of 50' Additional info: