Bug 1440057 - Subscription status is not correct on satellite6.2.9 webUI
Summary: Subscription status is not correct on satellite6.2.9 webUI
Keywords:
Status: CLOSED WONTFIX
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.2.9
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-04-07 08:44 UTC by qianzhan
Modified: 2021-09-09 12:14 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-11-30 14:50:46 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
subscription_status_is_not_correct_on_satellite6.2.9_webUI.png (177.62 KB, image/png)
2017-04-07 08:44 UTC, qianzhan
no flags Details
subscription_status_is_wrong_on_satellite6.2.12_WebUI.png (315.33 KB, image/png)
2017-11-24 06:16 UTC, qianzhan
no flags Details

Description qianzhan 2017-04-07 08:44:09 UTC
Description of problem:
Subscription status is not correct on satellite6.2.9 webUI

Version-Release number of selected component (if applicable):
Satellite6.2.9

How reproducible:
always

Steps to Reproduce:
1. Register RHEL-7.4-20170330.1 against Satellite6.2.9, and attach a complaint subscription:

[root@localhost ~]# subscription-manager list --consumed
+-------------------------------------------+
   Consumed Subscriptions
+-------------------------------------------+
Subscription Name:   CloudForms (10-pack)
Provides:            Red Hat Beta
                     Oracle Java (for RHEL Server)
                     Red Hat CloudForms
                     Red Hat Software Collections (for RHEL Server)
                     Red Hat Enterprise Linux Server
                     Red Hat CloudForms Beta
                     Red Hat Software Collections Beta (for RHEL Server)
SKU:                 MCT2358
Contract:            11265437
Account:             5761623
Serial:              1747859486593247206
Pool ID:             8a90c29d5b3c3f47015b3c5296a60245
Provides Management: Yes
Active:              True
Quantity Used:       1
Service Level:       Premium
Service Type:        L1-L3
Status Details:      Subscription is current
Subscription Type:   Standard
Starts:              03/21/2017
Ends:                03/21/2018
System Type:         Physical

[root@localhost ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Current


2. Log in satellite web UI to check the subscription status:

1) The status is unentitled, and the color is red. 
2) The subscription 'Attached' column is '0 out of 50'

Please see attachment 'subscription_status_is_not_correct_on_satellite6.2.9_webUI.png'.


Actual results:
As step 2.

Expected results:
1) The status can be entitled/current, and the colour should be green.
2) The subscription 'Attached' column should be '1 out of 50'

Additional info:

Comment 1 qianzhan 2017-04-07 08:44:34 UTC
Created attachment 1269616 [details]
subscription_status_is_not_correct_on_satellite6.2.9_webUI.png

Comment 5 qianzhan 2017-11-24 06:16:06 UTC
Reproduced the bug on satellite6.2.12. Please see attachment 'subscription_status_is_wrong_on_satellite6.2.12_WebUI.png'. Reopen this bug.

Comment 6 qianzhan 2017-11-24 06:16:38 UTC
Created attachment 1358487 [details]
subscription_status_is_wrong_on_satellite6.2.12_WebUI.png

Comment 7 Bryan Kearney 2018-11-01 14:44:50 UTC
The Satellite Team is attempting to provide an accurate backlog of bugzilla requests which we feel will be resolved in the next few releases. We do not believe this bugzilla will meet that criteria, and have plans to close it out in 1 month. This is  not a reflection on the validity of the request, but a reflection of the many priorities for the product. If you have any concerns about this, feel free to contact Rich Jerrido or Bryan Kearney or your account team. If we do not hear from you, we will close this bug out. Thank you.

Comment 8 Bryan Kearney 2018-11-30 14:50:46 UTC
Thank you for your interest in Satellite 6. We have evaluated this request, and while we recognize that it is a valid request, we do not expect this to be implemented in the product in the foreseeable future. This is due to other priorities for the product, and not a reflection on the request itself. We are therefore closing this out as WONTFIX. If you have any concerns about this, please do not reopen. Instead, feel free to contact Rich Jerrido or Bryan Kearney. Thank you.


Note You need to log in before you can comment on or make changes to this bug.