Bug 1447211
| Summary: | Unable to read cache: /var/lib/rhsm/cache/written_overrides.json | ||||||
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| Product: | Red Hat Enterprise Linux 7 | Reporter: | Wei Liu <weiliu> | ||||
| Component: | subscription-manager | Assignee: | Jiri Hnidek <jhnidek> | ||||
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> | ||||
| Severity: | low | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 7.4 | CC: | jhnidek, khowell, qianzhan, redakkan, skallesh | ||||
| Target Milestone: | rc | Keywords: | Triaged | ||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | subscription-manager-1.19.14-1 | Doc Type: | If docs needed, set a value | ||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2017-08-01 19:23:41 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
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Will verify this issue when the new build comes. Reproducer: See the error in the log when click on auto-attach button of GUI [root@dhcp71-112 ~]# tail -f /var/log/rhsm/rhsm.log | grep ERROR 2017-05-18 03:48:59,074 [ERROR] subscription-manager-gui:15950:FindServiceLevelsThread @cache.py:131 - Unable to read cache: /var/lib/rhsm/cache/written_overrides.json [root@dhcp71-112 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.23-1 subscription management rules: 5.15.1 subscription-manager: 1.19.4-1.el7 python-rhsm: 1.19.2-1.el7 Verification: No error message when I register and click on auto-attach button on GUI [root@dhcp71-112 ~]# tail -f /var/log/rhsm/rhsm.log | grep ERROR [root@dhcp71-112 ~]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.23-1 subscription management rules: 5.15.1 subscription-manager: 1.19.14-1.el7 python-rhsm: 1.19.6-1.el7 Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2017:2083 |
Created attachment 1275571 [details] The rhsm log Description of problem: Error message append to rhsm.log when try to register a system and auto-attach: 2017-05-02 13:53:23,154 [ERROR] subscription-manager-gui:5014:FindServiceLevelsThread @cache.py:131 - Unable to read cache: /var/lib/rhsm/cache/written_overrides.json Version-Release number of selected component (if applicable): [root@dhcp-128-20 rhsm]# subscription-manager version server type: Red Hat Subscription Management subscription management server: 0.9.51.21-1 subscription management rules: 5.15.1 subscription-manager: 1.19.9-1.el7 python-rhsm: 1.19.5-1.el7 How reproducible: always Steps to Reproduce: 1.Install build RHEL-7.4-20170426.4 2.Open subscription-manager gui to register system and click auto-attach subscription 3.Check the rhsm.log and there is an error message [root@dhcp-128-20 rhsm]# cat rhsm.log | grep -i "error" 2017-05-02 13:52:51,418 [WARNING] subscription-manager-gui:5014:RegisterConsumerThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found 2017-05-02 13:53:23,154 [ERROR] subscription-manager-gui:5014:FindServiceLevelsThread @cache.py:131 - Unable to read cache: /var/lib/rhsm/cache/written_overrides.json <-------- 2017-05-02 13:53:24,817 [WARNING] subscription-manager-gui:5014:FindServiceLevelsThread @dmiinfo.py:86 - Error reading system DMI information: coercing to Unicode: need string or buffer, NoneType found Actual results: As step3. Expected results: NO error message.Register system and auto-attach subscription successfully Additional info: