Bug 1456971

Summary:	Brasero aborts when writing BD-R media using external USB attached Blu-Ray drive
Product:	Red Hat Enterprise Linux 7	Reporter:	Alex Ladd <aladd>
Component:	brasero	Assignee:	David King <dking>
Status:	CLOSED WONTFIX	QA Contact:	Desktop QE <desktop-qa-list>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	7.3	CC:	awyatt, cww, jflemer, Lgrunewa, tpelka
Target Milestone:	rc
Target Release:	---
Hardware:	x86_64
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2020-08-27 15:41:51 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Alex Ladd 2017-05-30 19:31:58 UTC

Description of problem:

brasero aborts when writing BD-R media using external USB attached Blu-Ray drive.  

Checking session consistency (brasero_burn_check_session_consistency brasero-burn.c:1739)
Unsupported type of task operation
Session error : An internal error occurred (brasero_burn_record brasero-burn.c:2856)


Version-Release number of selected component (if applicable):

brasero-libs-3.12.1-2.el7.x86_64
brasero-nautilus-3.12.1-2.el7.x86_64
brasero-3.12.1-2.el7.x86_64


How reproducible:

Try to burn a blu ray disc with Brasero



Actual results:

burn aborts with errors in Brasero console. 


Expected results:

successful BD-R burning


Additional info:

Model number of burner: LG BE16NU50

workstation is an HP Z840 running an up to date RHEL7.3 workstation

can burn normal DVD-R media on the same system, and growisofs can write to the Blu-Ray media.

cannot blank rewriteable Blu-Ray media (BD-RE).  (Windows can do it using the same external drive.)  Brasero reports "Error while blanking. Unknown error."  There is no option to save a log in this case.  There are no messages in /var/log/messages

Comment 5 Tomas Popela 2020-08-27 14:42:35 UTC

Closing the bug as the attached customer case is closed.