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Bug 1456971

Summary: Brasero aborts when writing BD-R media using external USB attached Blu-Ray drive
Product: Red Hat Enterprise Linux 7 Reporter: Alex Ladd <aladd>
Component: braseroAssignee: David King <dking>
Status: CLOSED WONTFIX QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 7.3CC: awyatt, cww, jflemer, Lgrunewa, tpelka
Target Milestone: rc   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2020-08-27 15:41:51 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Alex Ladd 2017-05-30 19:31:58 UTC
Description of problem:

brasero aborts when writing BD-R media using external USB attached Blu-Ray drive.  

Checking session consistency (brasero_burn_check_session_consistency brasero-burn.c:1739)
Unsupported type of task operation
Session error : An internal error occurred (brasero_burn_record brasero-burn.c:2856)


Version-Release number of selected component (if applicable):

brasero-libs-3.12.1-2.el7.x86_64
brasero-nautilus-3.12.1-2.el7.x86_64
brasero-3.12.1-2.el7.x86_64


How reproducible:

Try to burn a blu ray disc with Brasero



Actual results:

burn aborts with errors in Brasero console. 


Expected results:

successful BD-R burning


Additional info:

Model number of burner: LG BE16NU50

workstation is an HP Z840 running an up to date RHEL7.3 workstation

can burn normal DVD-R media on the same system, and growisofs can write to the Blu-Ray media.

cannot blank rewriteable Blu-Ray media (BD-RE).  (Windows can do it using the same external drive.)  Brasero reports "Error while blanking. Unknown error."  There is no option to save a log in this case.  There are no messages in /var/log/messages

Comment 5 Tomas Popela 2020-08-27 14:42:35 UTC
Closing the bug as the attached customer case is closed.