Bug 1506596

Summary:	redhat.py:67:__init__:KeyError: 'filesystem'
Product:	Red Hat Enterprise Linux 6	Reporter:	Miroslav Hradílek <mhradile>
Component:	sos	Assignee:	Filip Krska <fkrska>
Status:	CLOSED ERRATA	QA Contact:	Miroslav Hradílek <mhradile>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	6.9	CC:	agk, bmr, dkochuka, fkrska, gavin, isenfeld, mhradile, michele, pandrade, pbhoot, plambri, pmoravec, salmy, sbradley, supergallego31, xnie, yozone
Target Milestone:	rc
Target Release:	---
Hardware:	All
OS:	All
URL:	https://github.com/sosreport/sos/pull/942
Whiteboard:
Fixed In Version:	sos-3.2-62.el6	Doc Type:	Bug Fix
Doc Text:	Cause: Short timeout when retrieving list of packages. Consequence: Sosreport collection fails. Fix: Retrieve list of packages without timeout. Handle missing `filesystem` package gracefully. Result: Sosreport collection proceeds without `__init__:KeyError: 'filesystem'` error.	Story Points:	---
Clone Of:	1393961	Environment:
Last Closed:	2018-06-19 05:23:14 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:
Bug Depends On:	1393961
Bug Blocks:	1374441, 1461138, 1506659

Description Miroslav Hradílek 2017-10-26 11:50:10 UTC

The same issue is present on RHEL 6.9 - sos-3.2-54.el6.noarch

+++ This bug was initially created as a clone of Bug #1393961 +++

The above message happens when running sosreport.

  I believe the condition may be caused by either not having a PATH
defined, or a timeout. For either case, I would suggest the pseudo
patch to /usr/lib/python2.7/site-packages/sos/policies/redhat.py:

-    _rpmq_cmd = 'rpm -qa --queryformat "%{NAME}|%{VERSION}\\n"'
+    _rpmq_cmd = '/bin/rpm -qa --queryformat "%{NAME}|%{VERSION}\\n"'

-        if pkgs['filesystem']['version'][0] == '3':
+        if pkgs.has_key('filesystem') and pkgs['filesystem']['version'][0] == '3':

Comment 2 Miroslav Hradílek 2017-11-13 15:02:08 UTC

*** Bug 1441155 has been marked as a duplicate of this bug. ***

Comment 3 Filip Krska 2017-12-17 14:05:04 UTC

I'll add pull/942 as suggested in duplicate Bug 1441155#c0

and

https://github.com/sosreport/sos/commit/4df4897146d4f2a0589a8b32532f912f1ea2ed8c

so both timeout and missing filesystem pkg issues are addressed.

Comment 15 errata-xmlrpc 2018-06-19 05:23:14 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:1920