Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.

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The same issue is present on RHEL 6.9 - sos-3.2-54.el6.noarch

+++ This bug was initially created as a clone of Bug #1393961 +++

The above message happens when running sosreport.

  I believe the condition may be caused by either not having a PATH
defined, or a timeout. For either case, I would suggest the pseudo
patch to /usr/lib/python2.7/site-packages/sos/policies/redhat.py:

-    _rpmq_cmd = 'rpm -qa --queryformat "%{NAME}|%{VERSION}\\n"'
+    _rpmq_cmd = '/bin/rpm -qa --queryformat "%{NAME}|%{VERSION}\\n"'

-        if pkgs['filesystem']['version'][0] == '3':
+        if pkgs.has_key('filesystem') and pkgs['filesystem']['version'][0] == '3':

*** Bug 1441155 has been marked as a duplicate of this bug. ***

I'll add pull/942 as suggested in duplicate Bug 1441155#c0

and

https://github.com/sosreport/sos/commit/4df4897146d4f2a0589a8b32532f912f1ea2ed8c

so both timeout and missing filesystem pkg issues are addressed.

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:1920