Bug 1555745

Summary:	gnome-software fails to install libreoffice langpack
Product:	[Fedora] Fedora	Reporter:	Till Maas <till>
Component:	gnome-software	Assignee:	Richard Hughes <rhughes>
Status:	CLOSED RAWHIDE	QA Contact:	Fedora Extras Quality Assurance <extras-qa>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	28	CC:	klember, rhughes
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Last Closed:	2018-03-15 13:39:54 UTC	Type:	Bug
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Description Till Maas 2018-03-14 19:36:02 UTC

Description of problem:
As part of the i18n test day I started libreoffice in a de_DE locale freshly installed F28 nightly workstation image. gnome told me that additional software is needed - the de langpack. However it failed to actually install it. It worked find with dnf install langpacks-de, though.

Version-Release number of selected component (if applicable):
3.27.92-1.fc28

How reproducible:
always

Steps to Reproduce:
1. run libreoffice in de_DE locale without de langpack


Actual results:
fails to install langpack

Expected results:
should install langpack or at least tell me why it failed.

Additional info:

Comment 1 Kalev Lember 2018-03-14 21:05:20 UTC

How did it fail? Was there an error message?

Comment 2 Kalev Lember 2018-03-14 21:09:10 UTC

I suspect what you have here is the missing openh264 repo metadata issue, https://bugzilla.redhat.com/show_bug.cgi?id=1554981#c10

Comment 3 Till Maas 2018-03-14 21:52:57 UTC

It says that it was not found and shows a link to a website with more information. When I click on that link, nothing happens. Just checked again, the link in the error message is:

https://fedoraproject.org/wiki/PackageKit_Items_Not_Found#Missing_Package

I can copy it with a right click. Not sure why it does not open the browser when I left click, though.

Comment 4 Kalev Lember 2018-03-15 06:34:23 UTC

I'm pretty sure it's failing for you because fedora-cisco-openh264 is skip_if_unavailable=False + enabled_metadata=1 which makes the packagekitd in F28 stable crash at startup (fixed in https://bodhi.fedoraproject.org/updates/FEDORA-2018-5ebe0eb1f2) and then gnome-software fails silently without getting any results back from packagekit.

Langpack installation works for me here with disabled fedora-cisco-openh264: https://kalev.fedorapeople.org/libreoffice-langpacks.webm

Also clicking on the error link works for me here. I believe there was a mutter bug with link opening, also fixed in https://bodhi.fedoraproject.org/updates/FEDORA-2018-5ebe0eb1f2

Comment 5 Kalev Lember 2018-03-15 13:39:54 UTC

I nominated https://bugzilla.redhat.com/show_bug.cgi?id=1544193 (openh264 repo issue) as a F28 Beta blocker now. The rest of the issues here seem already fixed up, so let's close this ticket. Thanks for testing it, Till!