Bug 1555745 - gnome-software fails to install libreoffice langpack
Summary: gnome-software fails to install libreoffice langpack
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-software
Version: 28
Hardware: Unspecified
OS: Unspecified
Target Milestone: ---
Assignee: Richard Hughes
QA Contact: Fedora Extras Quality Assurance
Depends On:
TreeView+ depends on / blocked
Reported: 2018-03-14 19:36 UTC by Till Maas
Modified: 2018-03-15 13:39 UTC (History)
2 users (show)

Clone Of:
Last Closed: 2018-03-15 13:39:54 UTC

Attachments (Terms of Use)

Description Till Maas 2018-03-14 19:36:02 UTC
Description of problem:
As part of the i18n test day I started libreoffice in a de_DE locale freshly installed F28 nightly workstation image. gnome told me that additional software is needed - the de langpack. However it failed to actually install it. It worked find with dnf install langpacks-de, though.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. run libreoffice in de_DE locale without de langpack

Actual results:
fails to install langpack

Expected results:
should install langpack or at least tell me why it failed.

Additional info:

Comment 1 Kalev Lember 2018-03-14 21:05:20 UTC
How did it fail? Was there an error message?

Comment 2 Kalev Lember 2018-03-14 21:09:10 UTC
I suspect what you have here is the missing openh264 repo metadata issue, https://bugzilla.redhat.com/show_bug.cgi?id=1554981#c10

Comment 3 Till Maas 2018-03-14 21:52:57 UTC
It says that it was not found and shows a link to a website with more information. When I click on that link, nothing happens. Just checked again, the link in the error message is:


I can copy it with a right click. Not sure why it does not open the browser when I left click, though.

Comment 4 Kalev Lember 2018-03-15 06:34:23 UTC
I'm pretty sure it's failing for you because fedora-cisco-openh264 is skip_if_unavailable=False + enabled_metadata=1 which makes the packagekitd in F28 stable crash at startup (fixed in https://bodhi.fedoraproject.org/updates/FEDORA-2018-5ebe0eb1f2) and then gnome-software fails silently without getting any results back from packagekit.

Langpack installation works for me here with disabled fedora-cisco-openh264: https://kalev.fedorapeople.org/libreoffice-langpacks.webm

Also clicking on the error link works for me here. I believe there was a mutter bug with link opening, also fixed in https://bodhi.fedoraproject.org/updates/FEDORA-2018-5ebe0eb1f2

Comment 5 Kalev Lember 2018-03-15 13:39:54 UTC
I nominated https://bugzilla.redhat.com/show_bug.cgi?id=1544193 (openh264 repo issue) as a F28 Beta blocker now. The rest of the issues here seem already fixed up, so let's close this ticket. Thanks for testing it, Till!

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