Bug 1558064

Summary: Gnome-software does not allow to work with packages at all.
Product: [Fedora] Fedora Reporter: Lukas Ruzicka <lruzicka>
Component: gnome-softwareAssignee: Richard Hughes <rhughes>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
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Version: 28CC: awilliam, klember, lruzicka, rhughes, robatino
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Last Closed: 2018-03-19 21:18:11 UTC Type: Bug
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Bug Blocks: 1469204    

Description Lukas Ruzicka 2018-03-19 14:33:05 UTC 
Description of problem:

Gnome-software is unable to operate and does not allow working with packages.
This has already been started in this bug #1554981, but the original bug was hijacked to modular repository.

I have no modular repository enabled, but I am still experiencing this same problem:

After a start, gnome-software claims to be downloading the package information, but it never displays any available packages, only placeholders (with three dots) and as time goes by, the placeholders constantly disappear until a blank page remains with no packages to select. 

The original bug has screenshots, I will try to link them here.

I strongly think that this is a serious blocker, since gnome-software belongs to core applications and it needs to operate normally, otherwise no work cannot be done with it.

How reproducible:

Always

Steps to Reproduce:

1. Run gnome-software
2. Click on a category

Actual results:

As described

Expected results:

Should be working with no problems.
Comment 1 Lukas Ruzicka 2018-03-19 14:34:57 UTC 
Original attached screenshots:

https://bugzilla.redhat.com/attachment.cgi?id=1407658
https://bugzilla.redhat.com/attachment.cgi?id=1407659
https://bugzilla.redhat.com/attachment.cgi?id=1407674
https://bugzilla.redhat.com/attachment.cgi?id=1407675
https://bugzilla.redhat.com/attachment.cgi?id=1407677
Comment 2 Lukas Ruzicka 2018-03-19 14:35:29 UTC 
Package versions:

gnome-software-3.28.0-4.fc28.x86_64
PackageKit-1.1.9-2.fc28.x86_64
fedora-repos-28-0.7.noarch
Comment 3 Fedora Blocker Bugs Application 2018-03-19 14:36:38 UTC 
Proposed as a Blocker for 28-beta by Fedora user lruzicka using the blocker tracking app because:

 Gnome-software is not working properly. It is a core application and should be working without any issues.
Comment 4 Adam Williamson 2018-03-19 15:58:05 UTC 
Are you sure this is not just https://bugzilla.redhat.com/show_bug.cgi?id=1544193 ?
Comment 5 Adam Williamson 2018-03-19 21:18:11 UTC 
Discussion during blocker review meeting confirmed this is a dupe of 1544193.

*** This bug has been marked as a duplicate of bug 1544193 ***