Bug 1562444

Summary: Firefox or Thunderbird Freezes System when using Hardware Acceleration
Product: [Fedora] Fedora Reporter: Jerry <jvdelisle>
Component: firefoxAssignee: Gecko Maintainer <gecko-bugs-nobody>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: high Docs Contact:
Priority: unspecified    
Version: 27CC: alexl, gecko-bugs-nobody, jhorak, john.j5live, kengert, pjasicek, rhughes, rstrode, sandmann
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2018-03-31 18:43:30 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
System log
none
System Log2 none

Description Jerry 2018-03-30 20:58:05 UTC
Description of problem:

Complete system freeze requiring hard pawer off/on cycle and reboot.  This is on latest Fedora 27 distribution running on Ryzen 2500U with latest amdgpu from Fedora 27 distribution. (Nothing custome here)

Version-Release number of selected component (if applicable):

Firefox Version 59.0.1 (64-bit). Also happens with Thunderbird 52.6.0

How reproducible:

Just regular browsing. No clear pattern yet. Sometimes while entering data in for example Bugzilla or new email compose. Does not seem related to video playback such as in Youtube.

If I turn off hardware acceleration the problem goes away. I suspect related to amdgpu, but dont know where else to start.

Comment 1 Jerry 2018-03-30 21:13:48 UTC
Created attachment 1415287 [details]
System log

If anyone requires further data, I can re-enable the hardware acceleration and wait for this to do it again.

Comment 2 Jerry 2018-03-30 21:19:42 UTC
Created attachment 1415288 [details]
System Log2

This log from "Important" category from "Logs" tool.

Note some ERROR messages in the list.

Comment 3 Jerry 2018-03-31 00:50:39 UTC
I had another freeze outside of firefox and thunderbird so moving this to amdpro.

I have removed one gnome extension to see if it is the culprit. Regardless, the system should never freeze.

Comment 4 Jerry 2018-03-31 18:43:30 UTC
Moving this to 1562530. The fact that I can't get a kernel panic showing I think is a tell tale on this

*** This bug has been marked as a duplicate of bug 1562530 ***