Bug 1574761
| Summary: | cups printing problem (Filter failed) | ||||||
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| Product: | [Fedora] Fedora | Reporter: | Stephen So <steve8988> | ||||
| Component: | cups | Assignee: | Zdenek Dohnal <zdohnal> | ||||
| Status: | CLOSED DUPLICATE | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 28 | CC: | jpopelka, twaugh, zdohnal | ||||
| Target Milestone: | --- | ||||||
| Target Release: | --- | ||||||
| Hardware: | x86_64 | ||||||
| OS: | Linux | ||||||
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| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2018-05-04 04:28:05 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
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Hi Stephen, thank you for reporting this issue! Your issue is duplicate of #1574177. *** This bug has been marked as a duplicate of bug 1574177 *** |
Created attachment 1430970 [details] error_log from using Ricoh C4504 PS PPD Description of problem: After doing an upgrade from F27 to F28, my printing has stopped working. It was working before, where I connect to a Ricoh C4504 printer over SMB. However, after the upgrade to F28, it stopped working. When I go into system-config-printer and hit the "Print Test Page", the Printer state shows "Processing", then after a while it shows "Idle - Filter failed". I have tried to remove the printer entirely and reinstall it. I'm using the Ricoh C4504 PS PPD file that it automatically downloads. Version-Release number of selected component (if applicable): cups-2.2.6-14.fc28.x86_64 How reproducible: Always Steps to Reproduce: 1. Open up system-config-printer 2. Press "Print Test Page" 3. Observe the Printer state Actual results: It initially starts off as "Processing", but then it shows "Idle - Filter failed". Gnome notification shows the print job has been aborted. And no printout on the printer. Expected results: It should print the CUPS test page. Additional info: I have attached the error_log from cups. I've also tried doing a clean install of F28 in a virtualbox (to check whether it was because I did an upgrade), but it came up with the same error. Then I did an install of F27 in a virtualbox, and the cups on there worked perfectly fine.