Bug 1582873

Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set the severity to Low.

The exception page will occur in the following scenarios:

1. Create an Action button under the Generic Object (Automation -> Generic Object)

- Go to Service -> Instance, view the details of an instance and click on the button.

- The error will not happen if you are at the instance page, select an instance and click on the button. 

2. Create a Button under Automation -> Customization -> Button, under the Generic Object.

*** This bug has been marked as a duplicate of bug 1583764 ***

This should not be a duplicate #1583764. I will update the title to reflect the Exception page.

It'd be useful to have the dialog attached to this ticket, as well as any automation code running, please.

Created attachment 1446739 [details]
Generic objects from service page

Created attachment 1446740 [details]
Generic Object link

Created attachment 1446741 [details]
Edit button on the generic object detail page

Created attachment 1446742 [details]
dialog form

1. A static dialog form with a single text box is sufficient to trigger the Exception page.

2. The error won't happen if the button has no dialog form.

Thanks for the screenshots but I need the dialog and automate domain.

Hey Tsai can I please have an update about this ticket? I would really like to have a dialog export and automate code, not just screenshots, so I can replicate this.

May I please have a reproducer?

I was not able to reproduce the issue.

Steps:

1. create service
POST /api/services
{
    "name": "myservice01",
    "display": true
}

2. create simple dialog with Text Box under Automation / Automate / Customization / Service Dialogs

3. create a generic object class
POST /api/generic_object_definitions
{
  "name": "myclass1",
  "description": "MyClass description"
}

4. create instance of the class
POST /api/generic_objects
{
   "generic_object_definition": {
      "id": "1"
   },
   "name":"go_name1"
}

5. add instance to the service
POST /api/services/1
{
    "action": "add_resource",
    "resource": { "resource": { "href": "https://<addr>/api/generic_objects/1" } }
}

6. create an "Edit" button under Automation / Automate / Generic Objects / All Generic Objects Classes / myclass1
and assign the dialog created in step 2, set "System/Process" to "Request" and "Request" to "ansible_tower_job"

7. go to Services / My Services / myservice01, click on number "1" after "Instances", select the instance (see attached screenshot)

8. click on the "Edit" button, edit the text box (see attached screenshot)

9. click Submit, see "Order Request was Submitted" with no error message (see attached screenshot)

Therefore this can be marked as "worksforme".

Created attachment 1470278 [details]
mkourim-select_instance_and_click_button

Created attachment 1470279 [details]
mkourim-edit_dialog

Created attachment 1470280 [details]
mkourim-request_submitted