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Bug 1585840

Summary: Snapshot tab of a VM doesn't show any snapshots and reports java.lang.NullPointerException: html is null in UI.log
Product: Red Hat Enterprise Virtualization Manager Reporter: Ribu Tho <rabraham>
Component: ovirt-engineAssignee: Dominik Holler <dholler>
Status: CLOSED ERRATA QA Contact: Michael Burman <mburman>
Severity: medium Docs Contact:
Priority: medium    
Version: 4.2.3CC: alkaplan, danken, dholler, gchakkar, lsurette, mburman, michal.skrivanek, mtessun, Rhev-m-bugs, srevivo
Target Milestone: ovirt-4.3.0Keywords: ZStream
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: ovirt-engine-4.3.0_rc Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1655271 (view as bug list) Environment:
Last Closed: 2019-05-08 12:37:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: Network RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1655271    

Description Ribu Tho 2018-06-04 22:59:43 UTC 
Description of problem:

A customer is not able to view the snapshots for a particular VM from the RHV GUI. The logs report exception errors. 

Version-Release number of selected component (if applicable):

ovirt-engine-4.2.3.5-0.1.el7.noarch

How reproducible:

The issue is not reproducible for all the other VM's except for one VM. 

Steps to Reproduce:

1.

2.

3.

Actual results:

The snapshot tab on GUI is empty.

Expected results:

The snapshot table should populate with all entries. 

Additional info:
Comment 4 Michal Skrivanek 2018-06-08 13:29:48 UTC 
Dan, this seems to be some missing NIC property? Can network team take a look if it's a valid scenario (and we should check for null) or there is some problem with NICs in snapshots?
Comment 5 Gajanan 2018-07-06 21:31:51 UTC 
any update on this bug ? There are no acks here as well.
Comment 6 Michal Skrivanek 2018-08-15 11:27:10 UTC 
restoring needinfo on Dan
Comment 7 Michal Skrivanek 2018-08-29 11:18:47 UTC 
moving to Network to get attention
Comment 8 Dominik Holler 2018-09-18 10:06:12 UTC 
(In reply to Michal Skrivanek from comment #4)
> Dan, this seems to be some missing NIC property? Can network team take a
> look if it's a valid scenario (and we should check for null) or there is
> some problem with NICs in snapshots?

This issue occurs if the vNIC profile is empty, which is a valid scenario and we should check for null.
Comment 9 Michael Burman 2018-10-03 11:26:27 UTC 
Reproduced on 4.2.7.2_SNAPSHOT-119.g112a042.0.scratch.master.el7ev
Comment 10 Michael Burman 2018-10-07 13:48:28 UTC 
Verified upstream on - 4.2.7.3-0.0.master.20181007094930.git02c1da0.el7
Comment 11 RHV bug bot 2018-11-28 14:37:57 UTC 
WARN: Bug status wasn't changed from MODIFIED to ON_QA due to the following reason:

[Found non-acked flags: '{'rhevm-4.2.z': '?'}', ]

For more info please contact: rhv-devops: Bug status wasn't changed from MODIFIED to ON_QA due to the following reason:

[Found non-acked flags: '{'rhevm-4.2.z': '?'}', ]

For more info please contact: rhv-devops
Comment 13 Michael Burman 2018-12-02 10:14:19 UTC 
Verified on - 4.3.0-0.2.master.20181121071050.gita8fcd23.el7
Comment 15 errata-xmlrpc 2019-05-08 12:37:41 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHEA-2019:1085