Bug 1596001
| Summary: | subscription-manager:10509:MainThread @intentstore_interface.py:31 - Could not import from module intentctl. | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | Wei Liu <weiliu> | ||||
| Component: | subscription-manager | Assignee: | candlepin-bugs | ||||
| Status: | CLOSED ERRATA | QA Contact: | Red Hat subscription-manager QE Team <rhsm-qe> | ||||
| Severity: | low | Docs Contact: | |||||
| Priority: | high | ||||||
| Version: | 7.6 | CC: | csnyder, jsefler, khowell, qianzhan, rjerrido | ||||
| Target Milestone: | rc | Keywords: | Triaged | ||||
| Target Release: | --- | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | If docs needed, set a value | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2018-10-30 10:36:12 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
|
||||||
Please note: The aforementioned python files "intentstore_interface.py" has been renamed to "syspurposelib.py". @dev This fix for this should be to change that log message's level to DEBUG. Merged into master as of cff193688adf39e0f7769c127a640bcb2d01d195. Moving to VERIFIED： 1. Install RHEL-7.6-20180823.0-server 2. Remove the product cert [root@ent-01-vm-04 ~]# mv /etc/pki/product-default/* /root/ 3. Register the system against stage candlepin: [root@ent-01-vm-04 ~]# subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: rnew_test Password: The system has been registered with ID: 666f07a2-74b9-4607-b82a-25be20482c9c The registered system name is: ent-01-vm-04.lab.eng.nay.redhat.com 4. Restart rhsmcertd service. [root@ent-01-vm-04 ~]# service rhsmcertd restart Redirecting to /bin/systemctl restart rhsmcertd.service 5. Check error message in rhsm.log: [root@ent-01-vm-04 ~]# cat /var/log/rhsm/rhsm.log | grep -i error [root@ent-01-vm-04 ~]# Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. https://access.redhat.com/errata/RHBA-2018:3153 |
Created attachment 1455164 [details] the rhsm log Description of problem: Error message in rhsm.log Version-Release number of selected component (if applicable): subscription-manager-gui-1.21.5-5.el7.x86_64 subscription-manager-rhsm-certificates-1.21.5-5.el7.x86_64 subscription-manager-plugin-container-1.21.5-5.el7.x86_64 subscription-manager-rhsm-1.21.5-5.el7.x86_64 subscription-manager-1.21.5-5.el7.x86_64 subscription-manager-initial-setup-addon-1.21.5-5.el7.x86_64 How reproducible: always Steps to Reproduce: 1.Remove the system's product cert [root@kvm-02-guest13 log]# mv /etc/pki/product-default/* /root/ 2.Register the system [root@kvm-02-guest13 log]# subscription-manager register Registering to: subscription.rhsm.stage.redhat.com:443/subscription Username: rnew_test Password: The system has been registered with ID: 7666c1a2-67b7-4380-83c3-55dfdb339169 The registered system name is: kvm-02-guest13.rhts.eng.bos.redhat.com 3.Restart rhsmcertd service and check the rhsm.log [root@kvm-02-guest13 log]# service rhsmcertd restart Redirecting to /bin/systemctl restart rhsmcertd.service [root@kvm-02-guest13 log]# cat rhsm/rhsm.log | grep -i error 2018-06-27 22:23:31,244 [ERROR] subscription-manager:7842:MainThread @intentstore_interface.py:31 - Could not import from module intentctl. Actual results: As step 3. Expected results: No error message in rhsm.log Additional info: The detail of rhsm.log please see the attachment