Bug 1596294

Summary: no subscription-manager spoke on initial-setup though package is installed on the system
Product: Red Hat Enterprise Linux 7 Reporter: Shwetha Kallesh <skallesh>
Component: subscription-managerAssignee: Jiri Hnidek <jhnidek>
Status: CLOSED ERRATA QA Contact: Red Hat subscription-manager QE Team <rhsm-qe>
Severity: medium Docs Contact:
Priority: high    
Version: 7.6CC: csnyder, jhnidek, jsefler, khowell, pjanda, rjerrido
Target Milestone: rcKeywords: Regression, Triaged
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
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Fixed In Version: Doc Type: If docs needed, set a value
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Story Points: ---
Clone Of:
: 1632394 (view as bug list) Environment:
Last Closed: 2018-10-30 10:36:12 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1568427, 1615433, 1632394    
Attachments:
Description Flags
no subscription-manager spoke on initail-setup page
none
subscription-manager spoke is available on initial-setup none

Description Shwetha Kallesh 2018-06-28 14:26:20 UTC 
Description of problem:
no subscription-manager spoke on initial-setup though package is installed on the system

Version-Release number of selected component (if applicable):
[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.8-1
subscription management rules: 5.26
subscription-manager: 1.21.5-5.el7
​​

How reproducible:


Steps to Reproduce:
[root@localhost ~]# systemctl enable initial-setup-graphical.service 
Created symlink from /etc/systemd/system/graphical.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service.
Created symlink from /etc/systemd/system/multi-user.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service.
[root@localhost ~]# reboot


Actual results:
no subscription-manager spoke in the initial-setup

Expected results:
subscription-manager spoke should be present in the initial-setup

Additional info:
subscription-manager-initial-setup-addon-1.21.5-5.el7.x86_64.rpm   is installed on the system
Comment 2 Shwetha Kallesh 2018-06-28 14:28:25 UTC 
Created attachment 1455348 [details]
no subscription-manager spoke on initail-setup page
Comment 3 Shwetha Kallesh 2018-06-28 14:51:09 UTC 
[root@localhost ~]# rpm -qa | grep initial-setup
initial-setup-gui-0.3.9.43-1.el7.x86_64
initial-setup-0.3.9.43-1.el7.x86_64
gnome-initial-setup-3.28.0-1.el7.x86_64
subscription-manager-initial-setup-addon-1.21.5-5.el7.x86_64
Comment 7 Shwetha Kallesh 2018-08-20 09:23:44 UTC 
Created attachment 1477118 [details]
subscription-manager spoke is available on initial-setup

[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.9-1
subscription management rules: 5.26
subscription-manager: 1.21.7-1.el7
Comment 9 errata-xmlrpc 2018-10-30 10:36:12 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:3153