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Bug 1596294 - no subscription-manager spoke on initial-setup though package is installed on the system
Summary: no subscription-manager spoke on initial-setup though package is installed on...
Keywords:
Status: CLOSED ERRATA
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: subscription-manager
Version: 7.6
Hardware: Unspecified
OS: Unspecified
high
medium
Target Milestone: rc
: ---
Assignee: Jiri Hnidek
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks: 1568427 1615433 1632394
TreeView+ depends on / blocked
 
Reported: 2018-06-28 14:26 UTC by Shwetha Kallesh
Modified: 2019-01-29 11:41 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
: 1632394 (view as bug list)
Environment:
Last Closed: 2018-10-30 10:36:12 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
no subscription-manager spoke on initail-setup page (72.76 KB, image/png)
2018-06-28 14:28 UTC, Shwetha Kallesh
no flags Details
subscription-manager spoke is available on initial-setup (77.85 KB, image/png)
2018-08-20 09:23 UTC, Shwetha Kallesh
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Github candlepin subscription-manager pull 1890 0 None None None 2018-08-07 15:11:01 UTC
Red Hat Product Errata RHBA-2018:3153 0 None None None 2018-10-30 10:37:43 UTC

Description Shwetha Kallesh 2018-06-28 14:26:20 UTC
Description of problem:
no subscription-manager spoke on initial-setup though package is installed on the system

Version-Release number of selected component (if applicable):
[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.8-1
subscription management rules: 5.26
subscription-manager: 1.21.5-5.el7
​​

How reproducible:


Steps to Reproduce:
[root@localhost ~]# systemctl enable initial-setup-graphical.service 
Created symlink from /etc/systemd/system/graphical.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service.
Created symlink from /etc/systemd/system/multi-user.target.wants/initial-setup-graphical.service to /usr/lib/systemd/system/initial-setup-graphical.service.
[root@localhost ~]# reboot


Actual results:
no subscription-manager spoke in the initial-setup

Expected results:
subscription-manager spoke should be present in the initial-setup

Additional info:
subscription-manager-initial-setup-addon-1.21.5-5.el7.x86_64.rpm   is installed on the system

Comment 2 Shwetha Kallesh 2018-06-28 14:28:25 UTC
Created attachment 1455348 [details]
no subscription-manager spoke on initail-setup page

Comment 3 Shwetha Kallesh 2018-06-28 14:51:09 UTC
[root@localhost ~]# rpm -qa | grep initial-setup
initial-setup-gui-0.3.9.43-1.el7.x86_64
initial-setup-0.3.9.43-1.el7.x86_64
gnome-initial-setup-3.28.0-1.el7.x86_64
subscription-manager-initial-setup-addon-1.21.5-5.el7.x86_64

Comment 7 Shwetha Kallesh 2018-08-20 09:23:44 UTC
Created attachment 1477118 [details]
subscription-manager spoke is available on initial-setup

[root@localhost ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 2.3.9-1
subscription management rules: 5.26
subscription-manager: 1.21.7-1.el7

Comment 9 errata-xmlrpc 2018-10-30 10:36:12 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHBA-2018:3153


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