Bug 160770
| Summary: | OOo crashes at startup due to version `GLIBC_2.3.3' not found, as required by libuno_sal.so.3 | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Stephen Sekula <sekula> |
| Component: | openoffice.org | Assignee: | Caolan McNamara <caolanm> |
| Status: | CLOSED NOTABUG | QA Contact: | |
| Severity: | medium | Docs Contact: | |
| Priority: | medium | ||
| Version: | 4 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i386 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2005-06-22 04:26:30 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
I have the same problem, although the error message is very slightly different:
> ooffice
/usr/lib/openoffice.org1.9.104/program/javaldx:
/lib/obsolete/linuxthreads/i686/libpthread.so.0: version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)
/usr/lib/openoffice.org1.9.104/program/soffice.bin:
/lib/obsolete/linuxthreads/i686/libpthread.so.0: version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)
I've done a little more investigating. The problem appears to boil down to a very simple one: soffice.bin and javadx are picking up the wrong libpthread.so.0 library. If we look at the versions supported by /lib/obsolete/linuxthreads/i686/libpthread.so.0: > strings /lib/obsolete/linuxthreads/i686/libpthread.so.0 | grep "^GLIBC_2.3" GLIBC_2.3.2 GLIBC_2.3 We quickly see that the complaint made by the binaries is legit. If we look for other instances of libpthread.so.0: > locate libpthread.so.0 /lib/libpthread.so.0 Checking what it supports: > strings /lib/libpthread.so.0 | grep "^GLIBC_2.3" GLIBC_2.3.2 GLIBC_2.3.3 GLIBC_2.3.4 This looks to be the library we want. So why are the binaries picking up the wrong one? A check of /etc/ld.so.conf/ provides no clues, nor does LD_LIBRARY_PATH; neither lists /lib/obsolete/linuxthreads/. This is likely a trivial problem, but the solution still eludes me. I'll keep digging. Problem solved. This was a really stupid mistake on my part, and I here place the solution in case others have done this. A *very* long time ago, I had to set the following environment variable in order to get rpm to work properly (I believe - the old memory is fuzzy on this one...): LD_ASSUME_KERNEL=2.2.5 Unsetting this fixes the problem. ah!, good stuff. I was baffled as to where this could be coming from. Confirmed - works for me too ;-) not for us Bas: what ?, you are getting /lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.orgX/program/libuno_sal.so.3) when you run openoffice from a terminal and the above fixes don't work for you ? C. |
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/20050524 Fedora/1.0.4-4 Firefox/1.0.4 Description of problem: Upon execution of ooffice (or any component of OOo), the following error is printed to the screen: /usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3) Version-Release number of selected component (if applicable): openoffice.org-core-1.9.104-2 How reproducible: Always Steps to Reproduce: 1. execute "ooffice" (or oowriter, etc. -- anything that calls soffice.bin) Actual Results: OOo immediately crashes with the error in the summary. Expected Results: OOo should have started normally. Additional info: The glibc version installed on my system is glibc-2.3.5-10. This is a very fresh update from FC3 to FC4, and I noticed the problem immediately upon upgrade (and subsequent installation of all pending updates). Running ldd on soffice.bin yields the following: @papa ~> ldd /usr/lib/openoffice.org1.9.104/program/soffice.bin /usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3) linux-gate.so.1 => (0x4001c000) libvcl680li.so => /usr/lib/openoffice.org1.9.104/program/libvcl680li.so (0x4001e000) libsvl680li.so => /usr/lib/openoffice.org1.9.104/program/libsvl680li.so (0x40282000) libsvt680li.so => /usr/lib/openoffice.org1.9.104/program/libsvt680li.so (0x4032d000) libutl680li.so => /usr/lib/openoffice.org1.9.104/program/libutl680li.so (0x40628000) libtl680li.so => /usr/lib/openoffice.org1.9.104/program/libtl680li.so (0x40691000) libcomphelp4gcc3.so => /usr/lib/openoffice.org1.9.104/program/libcomphelp4gcc3.so (0x40725000) libucbhelper3gcc3.so => /usr/lib/openoffice.org1.9.104/program/libucbhelper3gcc3.so (0x407e0000) libvos3gcc3.so => /usr/lib/openoffice.org1.9.104/program/libvos3gcc3.so (0x40840000) libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_cppuhelpergcc3.so.3 (0x4085d000) libuno_cppu.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_cppu.so.3 (0x408a0000) libuno_sal.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3 (0x408cd000) libtk680li.so => /usr/lib/openoffice.org1.9.104/program/libtk680li.so (0x40a7e000) libjvmfwk.so.3 => /usr/lib/openoffice.org1.9.104/program/libjvmfwk.so.3 (0x40c26000) libXext.so.6 => /usr/X11R6/lib/libXext.so.6 (0x40c5b000) libSM.so.6 => /usr/X11R6/lib/libSM.so.6 (0x40c6a000) libICE.so.6 => /usr/X11R6/lib/libICE.so.6 (0x40c73000) libX11.so.6 => /usr/X11R6/lib/libX11.so.6 (0x40c8e000) libdl.so.2 => /lib/libdl.so.2 (0x40d62000) libpthread.so.0 => /lib/obsolete/linuxthreads/libpthread.so.0 (0x40d66000) libstlport_gcc.so => /usr/lib/openoffice.org1.9.104/program/libstlport_gcc.so (0x40db9000) libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x40e79000) libm.so.6 => /lib/obsolete/linuxthreads/libm.so.6 (0x40f5f000) libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x40f84000) libc.so.6 => /lib/obsolete/linuxthreads/libc.so.6 (0x40f8e000) libsot680li.so => /usr/lib/openoffice.org1.9.104/program/libsot680li.so (0x410bb000) libicuuc.so.26 => /usr/lib/openoffice.org1.9.104/program/libicuuc.so.26 (0x41103000) libicule.so.26 => /usr/lib/openoffice.org1.9.104/program/libicule.so.26 (0x411ab000) libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libjvmaccessgcc3.so.3 (0x411d3000) libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x411d7000) libz.so.1 => /usr/lib/libz.so.1 (0x4123f000) libjpeg.so.62 => /usr/lib/libjpeg.so.62 (0x41252000) libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_salhelpergcc3.so.3 (0x41271000) libbasegfx680li.so => /usr/lib/openoffice.org1.9.104/program/libbasegfx680li.so (0x41276000) libart_lgpl_2.so.2 => /usr/lib/libart_lgpl_2.so.2 (0x412b6000) libxml2.so.2 => /usr/lib/libxml2.so.2 (0x412cc000) /lib/ld-linux.so.2 (0x40000000) libicudata.so.26 => /usr/lib/openoffice.org1.9.104/program/libicudata.so.26 (0x413e0000) This problem may not be specific to Fedora. Please see: http://lists.debian.org/debian-glibc/2005/05/msg00030.html