Bug 160770 - OOo crashes at startup due to version `GLIBC_2.3.3' not found, as required by libuno_sal.so.3
OOo crashes at startup due to version `GLIBC_2.3.3' not found, as required by...
Product: Fedora
Classification: Fedora
Component: openoffice.org (Show other bugs)
i386 Linux
medium Severity medium
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Assigned To: Caolan McNamara
Depends On:
  Show dependency treegraph
Reported: 2005-06-17 02:55 EDT by Stephen Sekula
Modified: 2007-11-30 17:11 EST (History)
0 users

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2005-06-22 00:26:30 EDT
Type: ---
Regression: ---
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Stephen Sekula 2005-06-17 02:55:44 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.8) Gecko/20050524 Fedora/1.0.4-4 Firefox/1.0.4

Description of problem:
Upon execution of ooffice (or any component of  OOo), the following error is printed to the screen:

/usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. execute "ooffice" (or oowriter, etc. -- anything that calls soffice.bin)


Actual Results:  OOo immediately crashes with the error in the summary.

Expected Results:  OOo should have started normally.

Additional info:

The glibc version installed on my system is glibc-2.3.5-10. This is a very fresh update from FC3 to FC4, and I noticed the problem immediately upon upgrade (and subsequent installation of all pending updates).

Running ldd on soffice.bin yields the following:

@papa ~> ldd /usr/lib/openoffice.org1.9.104/program/soffice.bin
/usr/lib/openoffice.org1.9.104/program/soffice.bin: /lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found (required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)
        linux-gate.so.1 =>  (0x4001c000)
        libvcl680li.so => /usr/lib/openoffice.org1.9.104/program/libvcl680li.so (0x4001e000)
        libsvl680li.so => /usr/lib/openoffice.org1.9.104/program/libsvl680li.so (0x40282000)
        libsvt680li.so => /usr/lib/openoffice.org1.9.104/program/libsvt680li.so (0x4032d000)
        libutl680li.so => /usr/lib/openoffice.org1.9.104/program/libutl680li.so (0x40628000)
        libtl680li.so => /usr/lib/openoffice.org1.9.104/program/libtl680li.so (0x40691000)
        libcomphelp4gcc3.so => /usr/lib/openoffice.org1.9.104/program/libcomphelp4gcc3.so (0x40725000)
        libucbhelper3gcc3.so => /usr/lib/openoffice.org1.9.104/program/libucbhelper3gcc3.so (0x407e0000)
        libvos3gcc3.so => /usr/lib/openoffice.org1.9.104/program/libvos3gcc3.so (0x40840000)
        libuno_cppuhelpergcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_cppuhelpergcc3.so.3 (0x4085d000)
        libuno_cppu.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_cppu.so.3 (0x408a0000)
        libuno_sal.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3 (0x408cd000)
        libtk680li.so => /usr/lib/openoffice.org1.9.104/program/libtk680li.so (0x40a7e000)
        libjvmfwk.so.3 => /usr/lib/openoffice.org1.9.104/program/libjvmfwk.so.3 (0x40c26000)
        libXext.so.6 => /usr/X11R6/lib/libXext.so.6 (0x40c5b000)
        libSM.so.6 => /usr/X11R6/lib/libSM.so.6 (0x40c6a000)
        libICE.so.6 => /usr/X11R6/lib/libICE.so.6 (0x40c73000)
        libX11.so.6 => /usr/X11R6/lib/libX11.so.6 (0x40c8e000)
        libdl.so.2 => /lib/libdl.so.2 (0x40d62000)
        libpthread.so.0 => /lib/obsolete/linuxthreads/libpthread.so.0 (0x40d66000)
        libstlport_gcc.so => /usr/lib/openoffice.org1.9.104/program/libstlport_gcc.so (0x40db9000)
        libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x40e79000)
        libm.so.6 => /lib/obsolete/linuxthreads/libm.so.6 (0x40f5f000)
        libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x40f84000)
        libc.so.6 => /lib/obsolete/linuxthreads/libc.so.6 (0x40f8e000)
        libsot680li.so => /usr/lib/openoffice.org1.9.104/program/libsot680li.so (0x410bb000)
        libicuuc.so.26 => /usr/lib/openoffice.org1.9.104/program/libicuuc.so.26 (0x41103000)
        libicule.so.26 => /usr/lib/openoffice.org1.9.104/program/libicule.so.26 (0x411ab000)
        libjvmaccessgcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libjvmaccessgcc3.so.3 (0x411d3000)
        libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x411d7000)
        libz.so.1 => /usr/lib/libz.so.1 (0x4123f000)
        libjpeg.so.62 => /usr/lib/libjpeg.so.62 (0x41252000)
        libuno_salhelpergcc3.so.3 => /usr/lib/openoffice.org1.9.104/program/libuno_salhelpergcc3.so.3 (0x41271000)
        libbasegfx680li.so => /usr/lib/openoffice.org1.9.104/program/libbasegfx680li.so (0x41276000)
        libart_lgpl_2.so.2 => /usr/lib/libart_lgpl_2.so.2 (0x412b6000)
        libxml2.so.2 => /usr/lib/libxml2.so.2 (0x412cc000)
        /lib/ld-linux.so.2 (0x40000000)
        libicudata.so.26 => /usr/lib/openoffice.org1.9.104/program/libicudata.so.26 (0x413e0000)

This problem may not be specific to Fedora. Please see:

Comment 1 James Hunt 2005-06-18 04:26:00 EDT
I have the same problem, although the error message is very slightly different:

> ooffice
/lib/obsolete/linuxthreads/i686/libpthread.so.0: version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)
/lib/obsolete/linuxthreads/i686/libpthread.so.0: version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.org1.9.104/program/libuno_sal.so.3)
Comment 2 Stephen Sekula 2005-06-22 00:06:45 EDT
I've done a little more investigating. The problem appears to boil down to a
very simple one: soffice.bin and javadx are picking up the wrong libpthread.so.0

If we look at the versions supported by

> strings /lib/obsolete/linuxthreads/i686/libpthread.so.0 | grep "^GLIBC_2.3"

We quickly see that the complaint made by the binaries is legit. If we look for
other instances of libpthread.so.0:

> locate libpthread.so.0

Checking what it supports:

> strings /lib/libpthread.so.0 | grep "^GLIBC_2.3"

This looks to be the library we want. So why are the binaries picking up the
wrong one?

A check of /etc/ld.so.conf/ provides no clues, nor does LD_LIBRARY_PATH; neither
lists /lib/obsolete/linuxthreads/.

This is likely a trivial problem, but the solution still eludes me. I'll keep
Comment 3 Stephen Sekula 2005-06-22 00:25:39 EDT
Problem solved. This was a really stupid mistake on my part, and I here place
the solution in case others have done this.

A *very* long time ago, I had to set the following environment variable in order
to get rpm to work properly (I believe - the old memory is fuzzy on this one...):


Unsetting this fixes the problem.
Comment 4 Caolan McNamara 2005-06-22 04:04:05 EDT
ah!, good stuff. I was baffled as to where this could be coming from.
Comment 5 James Hunt 2005-06-28 07:45:17 EDT
Confirmed - works for me too ;-)
Comment 6 Bas Meijer 2006-01-26 04:49:53 EST
not for us
Comment 7 Caolan McNamara 2006-01-26 05:02:04 EST
Bas: what ?, you are getting

/lib/obsolete/linuxthreads/libpthread.so.0: version `GLIBC_2.3.3' not found
(required by /usr/lib/openoffice.orgX/program/libuno_sal.so.3)

when you run openoffice from a terminal and the above fixes don't work for you ?


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