Bug 1637164

Summary: [RFE] Widget and report not generating when switching groups
Product: Red Hat CloudForms Management Engine Reporter: Tuan <tuado>
Component: ReportingAssignee: Libor Pichler <lpichler>
Status: CLOSED NOTABUG QA Contact: Jad Haj Yahya <jhajyahy>
Severity: medium Docs Contact:
Priority: medium    
Version: 5.9.4CC: dmetzger, gtanzill, hkataria, jocarter, jprause, lavenel, lpichler, mfeifer, mpovolny, obarenbo, rovalent, tuado, yrudman
Target Milestone: GAKeywords: FutureFeature, RFE
Target Release: 5.11.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2019-06-12 12:30:40 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1622587    

Description Tuan 2018-10-08 19:48:48 UTC
Description of problem:
We are running into an issue where a report + widget are created by the super admin. We then add that to a user facing dashboard. Once added, we manually kick off the generate widget content. We receive a report that it has been generated for 3 views. However, when switching groups, the content shows it was never generated and no data is available.


http://collab-shell.usersys.redhat.com/02196451/


Version-Release number of selected component (if applicable):
5.9.4

How reproducible:


Steps to Reproduce:
1.Generate widget content
2.Switch groups
3.Content shows nothing, no data available

Actual results:


Expected results:


Additional info:

We are trying to get more visibility into the VMs that have retirement dates set and which VMs will retire the soonest. Doing this with a user facing widget and report is one step in that direction. This provides a great deal of value to our delivery teams and customers.

Comment 4 Tuan 2018-10-26 21:02:46 UTC
Hello,
      We do not have a restored db from the customer due to the size of their environment. I can facilitate a remote session with the customer if needed. Thanks.

Tuan

Comment 10 Tuan 2018-11-08 14:33:05 UTC
I have already made a request for the customer to send us a video and the logs. We are still waiting on customer.

Tuan