Bug 1640686

Summary:	While upgrading satellite from 6.3->6.4, satellite-installer does not perform remove_legacy_mongo step in some situations which results in error
Product:	Red Hat Satellite	Reporter:	Ashish Humbe <ahumbe>
Component:	Upgrades	Assignee:	Chris Roberts <chrobert>
Status:	CLOSED ERRATA	QA Contact:	Nikhil Kathole <nkathole>
Severity:	high	Docs Contact:
Priority:	high
Version:	6.4	CC:	aperotti, bkearney, chrobert, cmarinea, egolov, hmore, inecas, ktordeur, mmccune, mmello, okhatavk, pdwyer, rbertolj, shisingh, snemeth, vijsingh
Target Milestone:	6.5.0	Keywords:	PrioBumpGSS, Triaged, Upgrades
Target Release:	Unused
Hardware:	x86_64
OS:	Linux
URL:	https://projects.theforeman.org/issues/25336
Whiteboard:
Fixed In Version:	katello-installer-base-3.9.0-0	Doc Type:	If docs needed, set a value
Doc Text:		Story Points:	---
Clone Of:
Clones:	1646741 (view as bug list)		Environment:
Last Closed:	2019-05-14 12:38:16 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Ashish Humbe 2018-10-18 14:15:48 UTC

Description of problem:
While upgrading satellite server from 6.3 -> 6.4, satellite-installer does not perform remove_legacy_mongo step in some situations which results in an error:

Installing Done [100%] [...........................................................]
Something went wrong! Check the log for ERROR-level output
The full log is at /var/log/foreman-installer/satellite.log
Upgrade failed during the installation phase. Fix the error and re-run the upgrade.
Error: rh-mongodb34-mongodb-syspaths conflicts with mongodb-2.6.11-2.el7sat.x86_64
Error: rh-mongodb34-mongodb-server-syspaths conflicts with mongodb-server-2.6.11-2.el7sat.x86_64
You could try using --skip-broken to work around the problem You could try running: rpm -Va --nofiles --nodigest

yum install -y -q rh-mongodb34-syspaths failed! Check the output for error!
[FAIL] Failed executing LANG=en_US.utf-8 satellite-installer --upgrade, exit status 6
--------------------------------------------------------------------------------

Version-Release number of selected component (if applicable):
Satellite 6.4

How reproducible:
Not always

Steps to Reproduce:
1. Enable Satellite 6.4 repositories
2. Update packages to 6.4 and then run the upgrade using foreman-maintain
# foreman-maintain upgrade run --target-version 6.4
3.

Actual results:
Upgrade failed with error mentioned above

Expected results:
The upgrade should complete successfully

Additional info:

From the foreman-maintain log, it is observed that in some situations "Upgrade Step: remove_legacy_mongo... " is not executed which is causing issue while installation of rh-mongodb34-mongodb-syspaths package.

Comment 4 Stefan Nemeth 2018-10-25 12:23:49 UTC

workaround is simple

#yum remove -y mongodb-2* mongodb-server-2*

and re-launch the installer

Comment 7 Omkar Khatavkar 2019-02-05 10:02:10 UTC

As https://bugzilla.redhat.com/show_bug.cgi?id=1646741 was already verified on z-stream from 6.3 to 6.4( https://bugzilla.redhat.com/show_bug.cgi?id=1646741#c2 ). This is was again tested from 6.4 to 6.5 and upgrade worked sucessfully. The package was rh-mongodb34-syspaths was never got updated in upgrade as it is already update with 6.4 version. 

Satellite 6.4 

rpm -qa | grep rh-mongodb34-syspaths
rh-mongodb34-syspaths-3.0-14.el7.x86_64

Satelite 6.5 

rpm -qa | grep rh-mongodb34-syspaths
rh-mongodb34-syspaths-3.0-14.el7.x86_64

hence marking as verified as this is no more reporducible.

Comment 9 errata-xmlrpc 2019-05-14 12:38:16 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2019:1222