Bug 1643432

Summary:

Subscription Status Widget showing incorrect information on Dashboard

Product:

Red Hat Satellite

Reporter:

kartik <kmishra>

Component:

Subscription Management

Assignee:

Kavita <kgaikwad>

Status:

CLOSED ERRATA

QA Contact:

jcallaha

Severity:

medium

Docs Contact:

Priority:

unspecified

Version:

6.4

CC:

Anthony.Beden, dchaudha, ehelms, jbhatia, kgaikwad, rkarimpa

Target Milestone:

6.5.0

Keywords:

Regression, Triaged, UserExperience

Target Release:

Unused

Hardware:

Unspecified

OS:

Unspecified

Whiteboard:

Fixed In Version:

Doc Type:

If docs needed, set a value

Doc Text:

Story Points:

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Clone Of:

Environment:

Last Closed:

2019-05-14 12:38:26 UTC

Type:

Bug

Regression:

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Mount Type:

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Documentation:

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CRM:

Verified Versions:

Category:

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oVirt Team:

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RHEL 7.3 requirements from Atomic Host:

Cloudforms Team:

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Target Upstream Version:

Embargoed:

Attachments:

Description	Flags
Satellite 6.4 - dashboard - Host Subscription Status	none
subscription status error	none
verification screenshot	none

Description kartik 2018-10-26 08:49:39 UTC

Description of problem:
In satellite 6.4 Web UI dashboard widget shows zero active subscriptions 
(Incorrect info )


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Login to Web UI
2. Go to Monitor --> Dashboard ---> Host Subscription Status
3.

Actual results: Active subscriptions always shows zero 


Expected results: Should show correct info about active subscriptions


Additional info:

Comment 1 Brad Buckingham 2018-10-26 20:39:45 UTC

Hello,

Can you provide access to a reproducer?

From our internal 6.4 instance, I see subscriptions on the 'Host Subscription Status' widget.  I do not see anything listed as 'Active', only Invalid|Partial|Valid|Unknown|Unregistered.

Attaching screenshot from this instance.

Comment 2 Brad Buckingham 2018-10-26 20:40:35 UTC

Created attachment 1497896 [details]
Satellite 6.4 - dashboard - Host Subscription Status

Comment 3 kartik 2018-10-29 07:47:15 UTC

Created attachment 1498442 [details]
subscription status error

Comment 4 kartik 2018-10-29 07:50:16 UTC

Hello ,

I made a typo on the previous  comment.

Go to Monitor --> Dashboard ---> Subscription Status.

Active subscriptions always shows zero on all satellite 6.4 WEB UI's.

I have attached the screenshot for the same.

Comment 5 Brad Buckingham 2018-10-30 14:45:06 UTC

Thanks Kartik!  That helps. I see the same on our internal instance.  For now, I am marking this as a regression as I do not see the same on our 6.3.z instance.

Comment 8 Kavita 2018-11-16 12:46:21 UTC

Created redmine issue http://projects.theforeman.org/issues/25480 from this bug

Comment 9 Satellite Program 2018-12-10 19:08:56 UTC

Moving this bug to POST for triage into Satellite 6 since the upstream issue https://projects.theforeman.org/issues/25480 has been resolved.

Comment 10 jcallaha 2019-01-16 21:42:16 UTC

Verified in Satellite 6.5.0 Snap 11

subscription status widget now shows correct counts.

See attached screenshot for verification.

Comment 11 jcallaha 2019-01-16 21:42:49 UTC

Created attachment 1521142 [details]
verification screenshot

Comment 12 Brad Buckingham 2019-03-01 19:43:22 UTC

*** Bug 1683786 has been marked as a duplicate of this bug. ***

Comment 14 errata-xmlrpc 2019-05-14 12:38:26 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://access.redhat.com/errata/RHSA-2019:1222