Bug 1649245

Summary: Error loading the vm details in self service portal
Product: Red Hat CloudForms Management Engine Reporter: Imaan <ikaur>
Component: APIAssignee: Gregg Tanzillo <gtanzill>
Status: CLOSED DUPLICATE QA Contact: Sudhir Mallamprabhakara <smallamp>
Severity: medium Docs Contact: Red Hat CloudForms Documentation <cloudforms-docs>
Priority: high    
Version: 5.9.0CC: akarol, bmidwood, dclarizi, dmetzger, ikaur, jprause, lavenel, obarenbo
Target Milestone: GA   
Target Release: 5.9.7   
Hardware: Unspecified   
OS: Unspecified   
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Clone Of: Environment:
Last Closed: 2018-12-19 16:32:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: CFME Core Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1658378    
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loading_data_error.png none

Description Imaan 2018-11-13 08:58:04 UTC
Created attachment 1505170 [details]
loading_data_error.png

Description of problem:

Facing an issue while loading VM details from service in the self-service portal.

Version-Release number of selected component (if applicable): 5.9.4

How reproducible: Always

Steps to Reproduce:

1. connect to CloudForms self-service view: 
https://<my_cloudforms>/self_service 

2. Go to my services 

3.choose a service and click on it to show the service details. 

4. From the service, details show the VM details 

Actual results:

Error: There was an error loading the VM details. Refer to loading_data_error.png

Expected results:

VM details should be loaded with timelines...

Comment 3 Dave Johnson 2018-11-13 09:05:05 UTC
Please assess the impact of this issue and update the severity accordingly.  Please refer to https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity for a reminder on each severity's definition.

If it's something like a tracker bug where it doesn't matter, please set the severity to Low.

Comment 11 Gregg Tanzillo 2018-12-19 16:32:50 UTC
This is a duplicate of https://bugzilla.redhat.com/show_bug.cgi?id=1632901 for which there is a fix available.

*** This bug has been marked as a duplicate of bug 1632901 ***