Bug 1677569

Summary: Service retirement got stuck when retiring the service by date
Product: Red Hat CloudForms Management Engine Reporter: Niyaz Akhtar Ansari <nansari>
Component: AutomateAssignee: drew uhlmann <duhlmann>
Status: CLOSED CURRENTRELEASE QA Contact: Niyaz Akhtar Ansari <nansari>
Severity: high Docs Contact: Red Hat CloudForms Documentation <cloudforms-docs>
Priority: high    
Version: 5.9.8CC: bmidwood, duhlmann, fdewaley, gekis, hkataria, lavenel, mkanoor, mpovolny, obarenbo, simaishi, smallamp, tfitzger
Target Milestone: GAKeywords: TestOnly, ZStream
Target Release: 5.11.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: 5.11.0.1 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of:
: 1763856 (view as bug list) Environment:
Last Closed: 2019-12-13 14:54:43 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1763856    
Attachments:
Description Flags
evm log
none
screenshot none

Description Niyaz Akhtar Ansari 2019-02-15 09:26:26 UTC 
Created attachment 1535081 [details]
evm log

Description of problem:


Version-Release number of selected component (if applicable):
Version 5.9.8.1.20190129182003_5fdf738 

How reproducible:
100%

Steps to Reproduce:
1.Add Provider(added vsphere)
2.Provision the Service
3.Set retirement date for Service

Actual results:
Service retirement got stuck when retiring the service by date.
It works fine when we do not have vm in catalog item. 

Expected results:
It should retire the services 

Additional info:
It works fine in 5.10
Comment 1 Niyaz Akhtar Ansari 2019-02-15 09:30:08 UTC 
Created attachment 1535096 [details]
screenshot
Comment 4 drew uhlmann 2019-02-15 17:18:45 UTC 
Hey Sudhir, any chance I could please get you to retest this on that appliance?
Comment 5 Niyaz Akhtar Ansari 2019-02-15 18:11:49 UTC 
Hi drew, I have retested on that appliance now its works fine.
Service getting retired.
Comment 6 drew uhlmann 2019-02-18 13:59:58 UTC 
https://github.com/ManageIQ/manageiq/pull/18462
Comment 8 Niyaz Akhtar Ansari 2019-05-14 16:40:59 UTC 
Verified in Version 5.11.0.3.20190507174347_a77bd90
Comment 9 Tina Fitzgerald 2019-07-23 17:17:26 UTC 
*** Bug 1731841 has been marked as a duplicate of this bug. ***
Comment 12 drew uhlmann 2019-10-22 10:45:17 UTC 
It got backported to hammer so yes.